SoulPad Ltd Reviews

Name: SoulPad Ltd
Address: Unit 7, Dolphin Business Park, Shadwell, Thetford
Rating: 4.87

4.9 Rating 278 Reviews

97 %

of reviewers recommend SoulPad Ltd

4.9

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01953688595

Email:

enquiries@soulpad.co.uk

Location:

Unit 7, Dolphin Business Park, Shadwell
Thetford
IP24 2RY

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SoulPad Ltd 5 star review on 22nd December 2021

Rojer Jack

SoulPad Ltd 5 star review on 18th July 2021

Rachel &

SoulPad Ltd 5 star review on 5th July 2021

Ryno Glen

SoulPad Ltd 5 star review on 24th June 2021

Melanie Hughes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful and very friendly. A pleasure to deal with.”

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Posted 3 years ago

“Excellent service good quality goods and lovely products.”

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Posted 3 years ago

“Great Service, staff v friendly and efficient, 3 tents delivered next day! Thank you from the Nights Under Canvas team.”

SoulPad Ltd 5 star review on 23rd February 2021

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Posted 3 years ago

“We have recently bought a five meter bell tent and the inner to go with it. We have been very happy with the tent its passed our expectations, very easy to erect and is just beautifully finished. The inner tent fits very well and again is finished very well it clips easily into the main tent.”

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Posted 3 years ago

Thanks for the positive review Kevin, this will certainly help others when purchasing. Have great fun with your new 'Pad!

Posted 3 years ago

“The quality and practicality of these tents is truly outstanding.”

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Posted 3 years ago

Thanks for your kind review Laurent!

Posted 3 years ago

“We purchased a stretch tent for our business and the service SoulPad have provided has been excellent. Technical support and everything that goes with a purchase of this size. I would recommend them to anyone.”

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Posted 3 years ago

Thank you for your honest review and for sending photos of your finished setup. It looks fab!

Posted 3 years ago

“Service was amazing polite and honest purchased the tend after borrowing one from a friend it then became a must have item. Sadly purchased at the wrong time of year so looking forward to the spring and summer to use our own one although we cant wait. Thank you very much SoulPad.”

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Posted 3 years ago

Thank *you* Dave, for the glowing review and for your custom. It's much appreciated. Wishing you great times with your brand new, very own SoulPad.

Posted 3 years ago

“Fast dispatch and great prices”

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Posted 3 years ago

Thanks Dave, good to hear.

Posted 3 years ago

“Great tent and exceptional customer service”

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Posted 3 years ago

Truly wonderful to hear, thanks for taking the time to give us a 5 star review.

Posted 3 years ago

“Wonderful product and marvellous service provided-thanks everyone especially Zoe for your help.!”

SoulPad Ltd 5 star review on 29th September 2020

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Posted 3 years ago

I'm so happy to hear this Ruth, even if you are making me blush! (Zoe)

Posted 3 years ago

“It's a cozy, solid tent! I love it and so do the preschoolers who get to call it home (or school I guess) during this pandemic.”

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Posted 3 years ago

Oh wow! That's great Jessica. It's pleasing to hear the little ones have some extra outdoor space and that you all love your SoulPad :)

Posted 3 years ago

“Quick easy transaction”

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Posted 3 years ago

Good to hear Katherine, and thanks for the 5 star review.

Posted 3 years ago

“Great speed service”

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Posted 3 years ago

Well, when you gotta go camping, you gotta go camping! Thanks very much for your business.

Posted 3 years ago

“From placing our order to delivery, Soulpad were a pleasure to deal with, you couldn’t get a more helpful bunch of people. The Bell Tent is excellent quality and that is the considered opinion of someone who has been camping regularly for well over 30 years. It’s not light weight camping but it is absolute fun and comfort.”

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Posted 3 years ago

*blush* Thank you for this glowing review, Paula!

Posted 3 years ago

“It's a big old canvas bell tent, just like I remember from scout days only better because it has a zipped in groundsheet and a steel pole instead of a wooden one. I was pleasantly surprised by how easy it was to put up. I did it with one person's help in the pitch black at about 1.00am. I took it down completely on my own. Simples. In the windy and wet Welsh weather it stayed dry, although in a stiff breeze it did flap quite a bit and I did need to re-tension the guy lines twice a day. I think you could get metal adjusters that would slip less. All the pegs helpfully stayed in the waterlogged ground, and I consider it a solid 3 season tent. It wouldn't be my choice in a real blow though - a sleek nylon thing is just always going to feel more secure. I was particularly pleased at how easy it was to light up in the evening. A single lantern can be hung from a loop at the top of the pole and easily lights the whole tent with a cheery glow. The only thing that would improve it would be an extended porch/awning. An add-on nylon awning with two poles and attachment to the door would be a useful option.”

SoulPad Ltd 5 star review on 17th September 2020

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Posted 3 years ago

Thanks, Jon. We are older but better! If you're looking for something with a porch you should check out the SoulPad 5000-hybrid-G-XL. We sell awnings/tarps too that may be of interest to you for your next trip. https://soulpad.co.uk/products/soulpad-5000-hybrid-g-xl

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you x

Posted 3 years ago

“We just got married on our property. We used it as a backdrop and of course straggling guests. They said it was really cozy. It was so easy to put up. Thank you so much for getting it here so quickly.”

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Posted 3 years ago

Awwwww Sara! Brilliant! A huge *congratulations* from us all at SoulPad. Thank you for our first ever video review too x

Posted 3 years ago

“We love our SoulPad tent so much, and the customer service has been truly excellent. Thank you for rescuing our summer of 2020!”

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Posted 3 years ago

Thank you Jennifer, for rescuing ours. We truly appreciate your custom and positive feedback.

Posted 3 years ago

“I love this tent! We brought the 5m one and it is huge. My 2 year old daughter absolutely loves it. She can run around the tent and thinks its hilarious. It did rain really bad when we were away and we were concerned that it might leak. But we were presently surprised. I would definitely recommend this company and these tents.”

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Posted 3 years ago

That's wonderful feedback, Alex. Thanks for taking the time to recommend both our company and our products.

Posted 3 years ago

“We love these tents. Cannot get enough of them!”

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Posted 3 years ago

Ha ha! Yes, we've noticed! Thank you for your continued custom.

Posted 3 years ago

SoulPad Ltd is rated 4.9 based on 278 reviews