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Solihull Lighting Reviews

4.3 Rating 997 Reviews

21 %

of reviewers recommend Solihull Lighting

Company Reviews

4.3

Based on 997 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Store was very helpful in assisting us with choosing new light fittings. The price was quite affordable. We had to order the items, one part of the order we received after a week and the remainder two weeks later. The store kept us well informed. We are very pleased with our purchase for a newly decorated dining room in our new home.”

Posted 1 year ago

“Awesome customer service from Rachel And she like dogs even better will definitely be back Thank you”

Posted 1 year ago

“We were served last week by Gloria and she was very friendly and helpful. The store was amazing with so many lights to choose from. Would definitely recommend”

Posted 1 year ago

“Over the years we bought many lights from Solihull Lighting. They always stock an excellent range at very competitive prices. Staff are very helpful and extremely friendly. I recommend them always.”

Posted 1 year ago

“Very well presented. Staff are amazing. No pressure selling, just good helpful advice. This was my second visit and will definitely be back again. The accessories are brilliant too.”

Posted 1 year ago

“We came with a little idea of what we wanted and was spoiled for choice! The staff were really helpful and really patient when it came to us choosing what we wanted and we ending up leaving with a lot more than we planned. Great shop and service and will definitely be back for lighting for our bedroom!”

Posted 1 year ago

“Absolutely excellent customer service. All staff were exceptionally patient. The store has a very wide range of products in store and online. Staff go over and beyond to ensure customer needs are met. Highly recommend this store.”

Posted 1 year ago

“We have shopped at Solihull Lighting since we moved into the area 5 years and 2 houses ago! We keep coming back because not only do they have such great variety of lighting & homewards but their customer service is excellent. I would thoroughly recommend them.”

Posted 1 year ago

“I went to Solihull Lighting to exchange some lights that I had incorrectly purchased 3 months earlier, as I had chosen the wrong Voltage. Despite my order being so long ago, Solihull Lighting provided excellent customer service in helping me choose the correct lights and ordering new ones in for me, allowing me to exchange my lights hassle free. The team were extremely friendly and helpful, and the lights purchased are beautiful. I would definitely recommend Solihull Lighting for their selection of lights, customer service and quality of product.”

Posted 1 year ago

“Solihull Lighting are our local store and we absolutely love the service, quality and all round experience of visiting. If you're looking for the best experience and top quality, you shouldn't look anywhere else, absolutely first class!!”

Posted 1 year ago

“Superb service from Gloria - very patient (went in 3 Saturdays on the trot) helped with style for new extension even down to type of bulbs. We went to two other well known lightening shops in locality - this was the best for advice and value.”

Posted 1 year ago

“Happy, friendly atmosphere in store and the staff couldn’t be more helpful. So much to choose from. Came in for lighting but couldn’t resist the giftware and pictures. Very happy with my visit and will be recommending to friends and family.”

Posted 1 year ago

“Fabulous quality lights for a great price. The team were fantastic and so helpful and knowledgeable - I could not fault them!”

Posted 1 year ago

“Solihull Lighting helped me with my new home and gave an amazing service. I highly recommend engaging with them.”

Posted 1 year ago

“My fiancée and I went in here looking to buy for our new home. The saleslady there was so helpful. She really talked us through our options and kept us informed in tracking our delivery. Reasonable prices for brilliant quality products. Thank you!”

Posted 1 year ago

“I’ve had a great experience at Solihull Lighting, the team were very knowledgeable & gave me loads of help with choosing the ideal light fitting for my kitchen/diner! Will be back again :)”

Posted 1 year ago

“excellent friendly extremely helpful service, always a lovely enjoyable experience when visiting this amazing shop. thank you Gloria”

Posted 1 year ago

“Plenty of choice to look at, not only lights but giftware aswell. Helpful staff.”

Posted 1 year ago

“ordered 19/11. marked as dispatched 21/11. nothing since. 3 emails, two telephone messages left. no tracking. no items. no response. have had to raise paypal dispute to get money back before ordering from elsewhere. i just don’t understand how companies with such poor customer experience survive? it’s not a big ask to expect a response to either one of my emails or voice messages. massive inconvenience now as waiting for money to be refunded before reordering”

Posted 2 years ago

“Beautiful light, easy to fit with clear instructions. Dispatch and delivery times were very good.”

Posted 2 years ago

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Solihull Lighting is rated 4.3 based on 997 reviews