Sofa & Home Reviews

Name: Sofa & Home
Address: 23, Old Vicarage Park, Scawby, Scawby
Rating: 4.43

4.4 Rating 223 Reviews

87 %

of reviewers recommend Sofa & Home

4.4

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Sofa & Home:

Your Home - Your Way. An Online Furniture Store providing you with stylish & inspirational things. Taking pride in Design and committed to providing a Customer Service above your expectations.

Visit Website

Phone:

01652 650942

Email:

help@sofaandhome.co.uk

Location:

23, Old Vicarage Park, Scawby
Scawby
DN20 9RL

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Sofa & Home 5 star review on 11th December 2020

Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks”

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Posted 4 years ago

“Excellent service. Product arrived earlier than expected.”

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Posted 4 years ago

“Good quality chairs a very good buy”

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Posted 4 years ago

“Very satisfied with recliner swivel chair.,Expertly packed with no damage.,Expertly made and material used very hard wearing. Would recommend. Absolute love my chair.”

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Posted 4 years ago

“very good product good price fast delivery”

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Posted 4 years ago

“Everything went remarkably smoothly with my prurchase and delivery.”

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Posted 4 years ago

“Really great service, good communication and delivery within timescale. The bed is gorgeous!”

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Posted 4 years ago

“Excellent service and prompt delivery would shop there again.”

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Posted 4 years ago

“Excellent service. I ordered a day bed and was immediately informed of the waiting time and I had my postcode checked to establish the need for any delivery charge. There was none. My questions were quickly answered by Julian.”

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Posted 4 years ago

“Faster delivery...very helpful and friendly staff.”

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Posted 4 years ago

“Wonderful service received from Sofa & Home. Issues with delivery by the manufacturer were dealt with swiftly by Julian at Sofa & Home. Highly recommended.”

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Posted 4 years ago

“Great service, quick delivery and great quality tub chair, thank you Sofa & home.”

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Posted 4 years ago

“Perfect. As described”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I usually refrain from writing reviews as I'm not certain they have any effect and a negative review is usually just an opportunity to vent. I am however going to make an exception for this bunch of clowns! I found myself in the odd position of having ordered two beds. One was a gift from a parent that felt guilty about not buying me a Xmas of birthday present for the past 40 years so I felt obliged to accept the gesture. I immediately called and spoke to what I can only describe as the most obnoxious, rude, patronizing and offensive gentleman I have even had the misfortune of talking to. Your blunt "why don't you cancel the other order", "I went to a lot of trouble getting you a quote" and "we will take payment anyway and refund you in 14 days" were never going to sway my decision. If on the other hand you had been polite and helpful I may have been tempted. To add insult to injury you then took the payment 2 days later and made me wait 14 days to get it back!!”

Helpful Report

Posted 4 years ago

We have zero tolerance on abusive and unconstructive comments, the customer will never be allowed to shop with us again.

Posted 4 years ago

“My item was delivered on time and with good communication beforehand regarding the progress of my order. The price was very competitive and the customer service centre was very helpful.”

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Posted 4 years ago

“Quick, efficient service, saw the chair in a furniture shop for £218 plus I had to collect. Bought from Sofa & Home for £165 with free delivery. Lovely little chair looks really nice by my dressing table”

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Posted 4 years ago

“Very easy to order delivery efficient and product exactly as expected.”

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Posted 4 years ago

“The service from start to finish was good. Delivery was exactly as advised & I must say that all parts of the bed frame were really well packaged & numbered up making the building of it very easy. One side rail needed to be replaced, this was sent via a courier service within 2 days. All in all a good online experience & a quality product.”

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Posted 4 years ago

“Very pleased with the service and the dining chairs, well packaged and look beautiful.”

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Posted 4 years ago

Sofa & Home is rated 4.4 based on 223 reviews