SocksFox Reviews

4.77 Rating 652 Reviews
97 %
of reviewers recommend SocksFox
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read SocksFox Reviews

About SocksFox:

Top European brand finest quality socks, underwear and accessories for business, leisure and sport. When only the best in comfort, materials & design will do. We offer the widest range of Falke products in the UK. Other brands include Hanro, Zimmerli, Mey, Pantherella, Bresciani, Burlington, Marcoliani, Dore Dore, Scot-Nichol, Rohner, Schiesser and Corgi.

An independent family run business established in 2004, we are based in the picturesque flat fens of Lincolnshire in the UK. At SocksFox we aim to offer our customers a shopping experience where you can buy the top quality brands that you know and trust, whilst offering you a level of individual customer service and product knowledge that as a smaller, highly specialised company we can provide.

The brands we offer have been selected because they use only the very best materials and are beautifully constructed to create the most comfortable garment possible. We have also chosen brands that complement one another to offer a wide range of socks, underwear, nightwear and sportswear for men, women and children, that you can wear whatever the occasion, be it at home, at work or at play.

Visit Website

Phone:

01775 761 045

Email:

suppliers@socksfox.com

Location:

Unit 2, Plover Court, Stephenson Avenue.

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Anonymous
Anonymous  // 01/01/2019
Socks give me a flawless feel
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Excellent service and superior quality!
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Great selection, great prices, fast order turn around to the US.
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Good Items little bit Over Prices some delay for delivery. Thank you so much Mosaed
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the selection and service is good. There needs to be improvement on the communication regarding shipping to the United States.
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Very good service, excellent quality of merchandise! Thank you!
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I’ve used Sockfox for several years. Always reliable delivery, great quality products such as Falke and great service.
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Wide range of socks for awkward feet. Very quick postage.
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Very comfortable with reinforce heels. You have to hand wash to stop them from shrinking but that is the same for most socks. The quality is really good. Would buy again
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My husband and I have both ordered socks and underwear from Socksfox many times over the years. We love their products as they are all excellent things that last forever. The communication about delivery has been excellent. We have never had a problem or needed to return anything.
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Good quality products. efficiently delivered.
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Efficient and fast
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Good service, team keeps you updated on stock and great quality items
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Falke socks are the best. Socks fox sells them so I buy them from socks fox. Quality socks for my stinky dogs. LOL
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I was looking for suitable socks to wear for hill walking and was able to buy two pairs which have proven to be ideally suited for the purpose
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Terrible service. I ordered ski wear that never arrived and am now expected to pay for it. They do not use courier services as they claim and instead send things standard mail. There are companies with far superior services, (Matches, Net-A-Porter). I would be using them again.
Helpful Report
Unfortunately this customer was under the impression we use courier services to ship orders. Nowhere on our website do we say we use couriers, we say we use tracked services but no mention of couriers. Our Delivery page along with emails sent to customers explain that COVID-19 and BREXIT is impacting dispatch and delivery time frames for some orders and asks our customers to be patient whilst awaiting their delivery. We dispatched this order on 2 February within 24 hours of it being placed. Under normal circumstances the US has an estimated delivery time of 8-13 working days, with anticipated delivery between 12 to 19 February, which we have not yet reached. During this worldwide pandemic some orders are being delivered quickly, others are taking longer than usual, unfortunately this is out of our control. We are sorry this customer did not take note of the information on our website and has based her review of us on her incorrect assumption that we use courier services. As a business we have chosen to not offer courier services as standard to help keep costs down for customers. We always endeavour to be as open as possible and are always happy to answer any queries customers may have either prior to or after placing their order.
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GREAT SERVICE! SWIFT SHIPPING. THANK YOU.
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I have been shopping online with SocksFox for years, and love the fine quality of your products and excellent service your company provides. However, I am not as pleased with your new website’s speed and setup as compared with the old. I realize it is currently as work in progress, and look forward to the completed version.
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Great company and very friendly staff, not so good with the socks. Pilling at front on toes after just 1 wear & wash
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SocksFox is rated 4.77 based on 652 reviews