soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Excellent service from order to delivery. Updated throughout
Helpful Report
Posted 4 years ago
Had to replace the seat for a toilet I had bought over 2 years ago. Couldn’t find a direct replacement anywhere online, even the Soak website. A quick online Chat with Clare from the Soak website and I had the part number for the exact seat I needed. Called the aftercare team the next day and ordered the part, at a better price than some of the ones I had seen elsewhere. Just 3 days later I had the part delivered. Seriously considering buying another, just in case!!
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Posted 4 years ago
Staff very helpful (phone) delivery on time and very helpful Whole experience was good
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Posted 4 years ago
I bought a Liberty 600x670 stainless steel bathroom cabinet,great quality and a great price !!
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Posted 4 years ago
I bought 2 vanity units and basins the quality is super so happy , just got 2 left hung doors for one unit and can’t swap it upside down has there handless doors but very nice for money
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Posted 4 years ago
I was bit worried after seeing the google reviews that I'd have order problems but so far you have been spot on. Thank you
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Posted 4 years ago
Easy smooth online transaction. Very helpful, informative and timely delivery driver. Product is good quality and as expected.
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Posted 4 years ago
Good product, well priced, good communication and good delivery....can’t fault them!
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Posted 4 years ago
I was kept informed on the progress of the order. The goods were delivered when they said they would be.
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Posted 4 years ago
Good quality part. However I still think that 8 days delivery in the era of internet shopping needs improvement. Paperwork states, order date of 4Nov and dispatch date of 12 Nov and I received on 13th Nov - seems like something went awry - HOWEVER, I’m happy with my purchase and the quality.
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Posted 4 years ago
I replaced one order standard delivery and when the time to get delivered didn't arrive I waited first day and wait second day and third day calling them emailing no one can help me very poor delivery service.
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Posted 4 years ago
Items for bathroom and en-suite were at good prices, convenience of emailing shopping list to myself. Can also speak to someone at soak which I did to confirm timing of delivery. Delivery men pleasant and arrived timely. I know I’ve passed the date for returns as items not fitted as yet. I trust they’ll be absolutely on point. Reviews sounded honest.
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Posted 4 years ago
Quality of screen is very good and worth spending a little extra on
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Posted 4 years ago
Very good website trusted and very quick delivery definitely I will use soak.com🌟🌟🌟🌟🌟
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Posted 4 years ago
Very lovely mirror
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Posted 4 years ago
Very poor service my order took a month without any communication at all!
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Posted 4 years ago
Good value and quality. Packaging was exceptional.
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Posted 4 years ago
Fast, efficient service with a quality product purchased at sale price and looks great.
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Posted 4 years ago
Looks good, well packaged
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Posted 4 years ago
Well you haven't made me happy. This is a complaint. You haven't refunded me when you promised to refund me for a shower mixer you could not honour the warranty for. I bought a replacement on the promise that you would refund me. Don't trust this company
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Posted 4 years ago
soak.com is rated 3.8 based on 4,916 reviews