soak.com Reviews

3.68 Rating 540 Reviews
64% of reviewers recommend soak.com

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"Great value for a quality product. Service from Soak was exceptional. I would recommend Soak to my friend and family."
Helpful Report
Posted 52 minutes ago
"Clear on line viewing and easy to order, delivery on time with good communication"
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Posted 1 hour ago
"By going bust comunication skills by staff is zilch"
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Posted 13 hours ago
"You did not. Your customer service is appalling, your delivery is extortionate and a failure."
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Posted 16 hours ago
"I'm not sure they did. I ordered on a Thursday for next day delivery but was told I was too late at 1'oclock. Had to wait until Monday when I wasnt going to be in to received the unit had to get some-one else to take delivery. The charge for delivery was far to high - in hindsight wish I had gone through Amazon Prime with same style heater for less and next day free delivery. Never mindall done now. Unlikey to use Soak again."
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Posted 21 hours ago
"Just did what they said they would do"
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Posted 22 hours ago
"Good delivery service for the toilet."
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Posted 22 hours ago
"Great product"
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Posted 23 hours ago
"Easy to use website, products arrive as they look on site, delivery is great and well informed"
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Posted 1 day ago
Jackie Laffan
Verified Reviewer
"Ordered taps 7 days ago, at least 4 emails later and a phone call I'm still wondering where they are, very bad customer service"
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Posted 1 day ago
"I love the quality of the product and upon calling customer service the staff were really friendly and helpful"
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Posted 1 day ago
"I have purchased a number of items from Soak really pleased with everything Customer service EXCELLENT as I am not good at internet ordering so ordered by phone and all the questions were answered for me by the representative all items arrived on time"
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Posted 2 days ago
"The web site enabled my wife and I to get a pretty good idea of the product, so we were able to take the risk of ordering on line.furthermore the product arrived two days later very wel protected/ packed and phew was exactly what we hoped for. Avery good chromed radiates rthat has enhanced our dining room and excellent service. Happy to reccomend."
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Posted 2 days ago
"I had to send an item for refund. It was straight forward with very little hassle"
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Posted 2 days ago
"Ordered 7th delivered 19th ! Item was in stock on website (2 day delivery for items in stock ! ) but it came from another bathroom company so I’m guessing I just paid soak a premium for taking 12 days to buy my mirror"
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Posted 2 days ago
"Leaking from the shaft"
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Posted 2 days ago
"Vanity looks really good but was under the impression there was a shelf inside but there is not. However still like it."
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Posted 2 days ago
"Not by customer or delivery service.telephoned twice 're delivery no email to confirm delivery day. Man knocked on my door monday with a towel rail which had been left outside his door. He lives at 1b I am number 11. And why do soak email to ask for your comments the day after the order was placed surely you would wait until at least the item has been delivered"
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Posted 2 days ago
"delivered on time good quality product"
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Posted 2 days ago
"Courteous and helpful telesales staff, prompt delivery from two excellent logistics people to my home"
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Posted 3 days ago
soak.com is rated 3.68 based on 540 reviews