Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,338 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,338 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 14th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product with nice touch”

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Posted 1 year ago

“Great little case. My only complaint is the inside sleeve, behind the slots for cards. When you add a couple of bills in there, the wallet becomes a bit difficult to keep latched closed. The quality looks great, color was as described. Protects my iPhone well.”

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Posted 1 year ago

“I’ve loved my case to death! So back for another!! I will say, it would be good to have care instructions for the leather as over time, the spine leather cracked and the closure tab peeled. Mind you, this was after 2 years of hard use so I’m not complaining!”

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Posted 1 year ago

“Great! Just waiting for it to wear in so I can get my cards in and out without a struggle... a good quality product which I think will out last my phone!”

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Posted 1 year ago

“Excellent case”

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Posted 1 year ago

“Good prompt service show care of products and service.”

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Posted 1 year ago

“Delivery took longer than expected but this might have due to postal strikes. Product looks nice, fits well, and seems to be good quality.”

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Posted 1 year ago

“Customer service not bad. Price competitive. Delivery a bit slow.”

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Posted 1 year ago

“Good quality. Just what I ordered.”

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Posted 1 year ago

“Good service. Fair price for quality”

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Posted 1 year ago

“Quality leather and clean finish”

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Posted 1 year ago

“quality phone case but initials could of been in a different colour to stand out.”

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Posted 1 year ago

“Delighted with my new case which arrived in time for the new contract I just signed with my upgraded iPhone. I hope it will last as well as my previous case. Thank you”

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Posted 1 year ago

“Good communication when ordering, however, I was not informed about when and how it would be delivered.”

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Posted 1 year ago

“High quality, well designed products”

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Posted 1 year ago

“Prompt service and good quality product”

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Posted 1 year ago

“This is my second purchase from Snakehive phone case. I’m really pleased with the case and a lovely new key ring to match. Great quality, lasted well and I love the colour - vintage teal. One small thing though - processing my new free keyring is insanely difficult. The page is so unresponsive it’s maddening !”

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Posted 1 year ago

“Beautiful cover, lovely quality suede, and it was promptly delivered. My only quibble, such as it is, is that the free initials I had put on for my partner, for whom it's a gift, were in black - whereas I had hoped (and expected) they would be gilt or silver. As the cover is in a dark colour (darkish green), the initials don't stand out at all.”

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Posted 1 year ago

“This would have been a five-star delivery, but the choice of "Royal Mail" as a courier loses a point. A beautiful product that fits perfectly, is well made, and is packaged attractively. Customer service was good when chasing a delivery time of over a week, but the damage had been done by using a dinosaur delivery service.”

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Posted 1 year ago

Hi Bill, Thank you for taking the time to leave us your feedback and I'm sorry to hear that you experienced a delay with your order arriving due to the recent Royal Mail strikes. The strike action on 24th, 25th, 30th November and 1st December, as well as upcoming strikes this week & next week, have caused us no end of grief and has also caused frustration for our customers too. I can only apologise for any inconvenience. We do offer UPS as an alternative to Royal Mail at the checkout stage of our website so I can only apologise if this was missed. I'm pleased to hear that your order has now arrived with you and that you were impressed with our customer service team. Please don't hesitate to contact us with any further feedback or enquiries and we'll be happy to help. Kind Regards, Emily Customer Service Manager

Posted 1 year ago

“Lovely, good quality wallet & would have given 5 stars but just wish it had been made clear this is suede which I didn’t want because in my opinion it will look worn in no time!! Would have much preferred leather so disappointed!!!”

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Posted 1 year ago

Snakehive is rated 4.8 based on 29,338 reviews