Snaffle Building Supplies Reviews

4.4 Rating 126 Reviews
87 %
of reviewers recommend Snaffle Building Supplies
4.4
Based on 126 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Snaffle Building Supplies Reviews
Visit Website

Phone:

02034759701

Email:

support@snafflebuildingsupplies.co.uk

Location:

Unit D, Re,
Coulsdon
CR5 2HT

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Anonymous
Anonymous  // 01/01/2019
We ordered 30mm insulated boards and received 20mm boards. Boards arrived late, nobody answers the phone, no option to leave a message - very poor service.
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Posted 1 year ago
20 mil gravel delivery today. First time I used snaffle and will be using again. Great price.thank you
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Posted 1 year ago
The service has been second to none. Ordered the wrong materials and needed to return, redelivery was arranged next day! Couldn’t recommend highly enough.
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Posted 2 years ago
Perhaps something went wrong ... but it's still not right. I bought several pallets of Celcon blocks, delivered by Travis Perkins, and needed to return two. No response from Snaffle. Needed to clear the site so I arranged for TP to collect. No acknowledgement or refund from Snaffle and all communications ignored. TP say this is not the first such tale. So I'm now out of pocket to the tune of some £220. Perhaps Snaffle might like to do the honourable thing? Or perhaps I can provide more detail?
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Posted 2 years ago
Morning Julian, Thank you for your review. We are very sorry you had a bad experience - we are reviewing this issue internally and will respond to you with a solution shortly. Many thanks, The Snaffle Building Supplies team.
Posted 2 years ago
Great customer service, prices are reasonable and delivery on time
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Posted 2 years ago
The easiest way to buy building materials for DIY. Liking the new website!
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Posted 2 years ago
Great service, very speedy deliveries, definitely would recommend using them
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Posted 2 years ago
Very helpful in sourcing my items when I thought they couldn't be found in stock! Quick response and delivery, many thanks!
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Posted 2 years ago
The order were delivered on time when other companies did not have the stock
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Posted 2 years ago
Excellent service. Will be using again in the future.
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Posted 2 years ago
Since the new website has been available it’s been much easier to use. Everything arrived on time and with no issues.
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Posted 2 years ago
Talked to a very helpful person today, helped me find what I had been looking for weeks. Very helpful service!
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Posted 2 years ago
Very helpful team
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Posted 2 years ago
EXCELLENT COMPANY! I've used the Snaffle website on numerous occasions for the purchasing of building materials and each time the experience has been amazing, the after sales service is second to non and the range is pheonmenal. I'll definitely be using them again in the future.
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Posted 2 years ago
Very pleased with the service I received from Snaffle. Would definitely recommend.
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Posted 2 years ago
Friendly and helpful
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Posted 2 years ago
Wasnt going to use them due to reviews and left my basket. Got a call from a gentleman who talked me through my entire project. Went through materials and what i would need. Very helpful and got everything in one place. Couldnt be happier or more surprised. Would recommend to my friends (especially if like me could do with a little help and need everything in one place)
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Posted 2 years ago
Easy to use website and the delivery arrived next day - couldn't really ask for more would recommend
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Posted 2 years ago
Helpful, fast and so easy to use. Found everything I needed for my project in one place.
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Posted 2 years ago
STAY CLEAR One star as I can't offer a zero !! Falsely advertise products they don't have. Cowboys. IF YOU NEED PRODUCTS FOR A JOB THIS IS NOT THE COMPANY TO SUPPLY THEM. Happy to take your order and take your money. Then reject your order and take upto 10days to refund. So I'm out of pocket and cannot purchase materials I require for upto a week and a half due to the cowboys at Snaffle !!!! Holding up my job due to their sheer incompetence at Snaffle. Should change their name to shamble would be much more appropriate!
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Posted 2 years ago
Snaffle Building Supplies is rated 4.4 based on 126 reviews