“having to speak to someone on phone to help me out with ideas ,”
Posted 3 years ago
Thanks for your review. I'm really sorry but I don't understand why you only gave us 3*/5*.
Smooth & Groomed is my business and achieving a 5* experience means everything to me. You ordered the item at 10:20 am on Friday, we sent it at 12:57 pm and it arrived with you on Monday. You also got a 10% discount on the price too.
Your review mentions you had to speak to me on the phone for advice. Hopefully, the phone call helped you?
Was there anything more which I could have done to make your experience better?
Thanks and kind regards,
Smooth & Groomed
“You order the delivery promptly, however, DPD are without a doubt the worst service I have ever had.Take a look at my e-mails. I actually took delivery for number 15 Dowgate the same day DPD had said that they had missed me.”