www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.33

4.3 Rating 3,739 Reviews

83 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,739 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This manual should have been in colour then it would have got 5stars No reason in this day and age that this could not be accomplished easily”

Helpful Report

Posted 2 years ago

Hello I am sorry we do not print in colour. Colour copies would increase the cost by 3 times.

Posted 2 years ago

“I am thoroughly displeased with the Samsung Galaxy A01 manual. I would not have paid $5 U.S. dollars for it if allowed to preview it. There is no contents or index to the publication making it next to impossible to locate a remedy for a specific issue.”

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Posted 2 years ago

Hello I am sorry we have simply supplied the manual Samsung have made available for your phone.

Posted 2 years ago

“Not enough detail!”

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Posted 2 years ago

Please be aware that we don't write any of the manuals. We simply print and bind what is written by the manufacturer. If you are not happy with the manual please return it for a 100% refund.

Posted 2 years ago

Hello I am sorry we have simply supplied the manual Samsung made available for your phone.

Posted 2 years ago

“I wanted the most basic simple things to learn to do on my iPhone and the instruction manuals were too detailed for what I need. I am sure they are excellent for people who are more advanced than I am.”

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Posted 2 years ago

Hello I am sorry we supply the manual that Apple have made available for the iPhone.

Posted 2 years ago

“As a complete newcomer, I thought it was not a beginner manual. I still can't figure it out.”

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Posted 2 years ago

Hello We supply the manual that the manufacturers make available for your device.

Posted 2 years ago

“I ordered this manual specifically for information about texting, and that's the one thing that's not in the book.”

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Posted 2 years ago

Hello We supply the manual that Samsung has made available for your device we have no say on the contents of the manual.

Posted 2 years ago

“The manual was what I was expecting, but it took a month to get it.”

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Posted 2 years ago

Hello I am sorry the post is out of our control once it enters the postal system. Due to covid fewer planes have been leaving the UK the post can get transported on. And only recently has the USA allowed domestic flights back in. Hopefully now more planes are leaving the UK for the USA the post will arrive quicker.

Posted 2 years ago

“Does not give step by step instructions for user with no experience with this yype of phone”

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Posted 2 years ago

Hello We have sent you the manual for the Samsung galaxy A12 and this manual is the official manual Samsung make available for the A12.

Posted 2 years ago

“The print is almost too small to be legible.”

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Posted 2 years ago

Hello I am sorry you have found the text small. i will resend the order in A$ size this will increase the size of the text making it easier to read.

Posted 2 years ago

“This is my first Smart Phone. This manusl assumes the user has some knowledge of basic Smart Phone symbols, how programs flow, how they might be tied together, etc.”

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Posted 2 years ago

Hello I am sorry all we do is supply the manual that the manufacturers make available for your smart phone.

Posted 2 years ago

“I expected a color copy of the manual because the picture showed that. It was for my 90 year old mom to learn her first smartphone and black and white is not helpful”

Helpful Report

Posted 2 years ago

Hello I bam sorry we can only print in black and white. We do state this in our FAQ's.

Posted 2 years ago

“Am i reviewing the manual or the service? Excellent speedy service. However it would have been much cheaper to print out the manual myself. It contained 47 pages of tiny print with large space gaps on A5. This would equate to 23 pages approx of A4 and no Postage had i done it myself. Possibly a fiver at most. For a tiny lightweight manual this was also expensive P&P. The Nokia manual itself is pretty basic, not helpful in explaining all the icons and symbols on the phone, Nokia's fault, but it would be helpful if your site pointed out the size of the pages and reduced the price accordingly for the more flimsy manuals.”

Helpful Report

Posted 2 years ago

Hello I am sorry you are not happy with the manual please return with a covering letter for a refund. Regards Julie

Posted 2 years ago

“Requested instruction book for an Apple 11 I phone. Received three large bulky books for a Samsung phone not an Apple phone. As well as instructions for Apple 7 & 8 phones. Sent the books back and asked for £18.65 the cost of these books to be credited to my credit card. Received today an email saying that I had asked for a Samsung phone book. Not true and no offer to reimburse me. Please reimburse me ASAP. Oliver Pickmere.”

Helpful Report

Posted 2 years ago

Hello I will look into this for you and email you direct.

Posted 2 years ago

“There is a lot of it! I need more time to make a balanced assessment.Appears fairly comprehensive.”

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Posted 2 years ago

Hello Unfortunately you have one of the more advanced phones. The apple iPhone manual is produced by Apple we simply print the manual they have made available.

Posted 2 years ago

“Disappointed that manual was not in colour for the price. Pretty basic not that helpful for a complete idiot like my self.”

Helpful Report

Posted 2 years ago

Hello I am sorry we can only print in black and white, You can return the manual with a covering letter for a refund if you are not happy.

Posted 2 years ago

“It did not have any information about how to get your voice mail or any information much about voice mail.”

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Posted 2 years ago

Hello I am sorry we can only supply what the manufacture makes available for their devices.

Posted 2 years ago

“Not very informative to the old age beginner, just technical information.”

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Posted 2 years ago

Hello I am sorry we simply supply what the manufacture has made available for the mobile phone you have.

Posted 2 years ago

“manual does not tell how to do. May work for someone really into cell phones tech, I am probably not even a novice. I will be turning in the phone for credit, can't use it.”

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Posted 2 years ago

The manual we sent was the manual that Samsung make available for the device you have I am sorry you found it not helpful.

Posted 2 years ago

“I am 81 yeas old. I wanted manual to help me use the phone.. It is a Sony Experia XA2 H3113. The writing is so small I can only read most of it with a magnifying glass & some of the instructions & symbols are not on the screen on my phone, I especially wanted it for my camera..the symbols shown ..they are not on my screen even in a different place!! & when I press some symbols the follow up instructions does not comply with mine. So after waiting for it I am very disappointed. My brother recommended you & I have seen his book & the writing is quite a lot larger & I could read his.”

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Posted 3 years ago

Sorry to hear this. We will resend printed twice the size.

Posted 3 years ago

“In some places the print was so faded as to not be readable. Very disappointed over all.”

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Posted 3 years ago

Really sorry to hear this. We will reprint and send in the next few days.

Posted 3 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,739 reviews