www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.33

4.3 Rating 3,740 Reviews

83 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,740 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The manual is comprehensive, but the type is so small that you need a magnifying glass and is preventing to concentrate on what to do to program the phone. The delivery was very prompt even it came from UK”

Helpful Report

Posted 1 year ago

Hello I will resend the order in A$ size for you this will make it easier for you to read.

Posted 1 year ago

“For the pages that have color diagrams in the original, it would be nice to have those pages in colour also.”

Helpful Report

Posted 1 year ago

Hello I am sorry we can only print in black and white.

Posted 1 year ago

“Speed of delivery, despatch and receipt- excellent. Quality of Manual and print quality - acceptable. Price – reasonable. However, one major flaw in layout: apart from a minimalist two- page ‘Contents’ at the beginning there is no way to find an answer for guidance or to a problem as there is no comprehensive Index. This, for me, is a frustrating situation as, although I can usually find the answer to what I am looking for, as a comparative newcomer to smart phones it takes a great deal of time.”

Helpful Report

Posted 1 year ago

Hello We have supplied the manual Samsung make available on their website for you model of phone.

Posted 1 year ago

“It has some very good information. However, the information stops short in many places explaining what to do. Some illustrations would be the best help. I ordered the book because I needed help understanding what to do. Unfortunately it doesn't fill my needs the way I hoped it would.”

Helpful Report

Posted 1 year ago

Hello We have sent the full user guide Samsung make available for your phone.

Posted 1 year ago

“I've had a hard time figuring out the moto g stylus 5g. I still don't understand how visual voicemail works as no icon .”

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Posted 1 year ago

“Manual is fine quaility and okay. But I think maybe the billing was messed upl Please check as there was more than one entity that collected money on this. thanks”

Helpful Report

Posted 1 year ago

Hello I have checked on our payment system and can see we took $27.05 on the 30th July.

Posted 1 year ago

“Would like an index”

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Posted 1 year ago

“I'm a relatively unsophisticated user so I found the manual OK but could be simpler in its approach. I haven't read all of it yet!”

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Posted 1 year ago

“An index would have been helpful-- I needed to look for what I needed in the middle of the manual..Also I was not aware of the shipping costs...”

Helpful Report

Posted 1 year ago

Hello We simply download and print the manual Samsung makes available for your phone. We do not have any input as to the contents of the manual.

Posted 1 year ago

“Would like more information on better use of camera, otherwise most explanations/ instructions easy to follow”

Helpful Report

Posted 1 year ago

“As an old senior who doesn't know computer technology I still M Having problems getting all I know it can do. But I am trying. so at this time I can only say a rating of 5. Spent a lot of money for a booklet that should come with the phone. So for that reason I will not encourage a sale of the phone.”

Helpful Report

Posted 1 year ago

Hello We are not the manufacturer of the phone. we simply print and send the manual the manufacturers make available on their website.

Posted 1 year ago

“My only criticism is that it was hard to read as the text is very small and some of the words were so feint that they were almost invisible.”

Helpful Report

Posted 1 year ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read.

Posted 1 year ago

“Adequate, just.”

Helpful Report

Posted 1 year ago

“Type matter a little too small for my 86 year-old eyes, would have been better on A4 like some of your previous manuals”

Helpful Report

Posted 1 year ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read.

Posted 1 year ago

“Well presented but photocopied version of pdf, lack of colour makes somethings difficult to follow.”

Helpful Report

Posted 1 year ago

Hello I am sorry we can only print in black and white.

Posted 1 year ago

“The text font size is too small. An index would be helpful, as would a glossary. Subjects could be arranged in a more logical order. It is a phone, but the guide doesn't tell the reader how to answer or make calls until halfway through the book.”

Helpful Report

Posted 1 year ago

Hello We simply supply the manual Motorola makes available for your phone. We do not have a say in how the manual is produced or its contents.

Posted 1 year ago

“Pretty good and helpful, but cannot find anything about handling Whats App.”

Helpful Report

Posted 1 year ago

Hello Unfortunately, Whatsapp is an app you download to your phone and would not be covered in the manual due to it not being part of the manufacturer's setup on the phone. You would need to google how to use it on the internet.

Posted 1 year ago

“Not as detailed as advertised.”

Helpful Report

Posted 1 year ago

Hello We have supplied the manual the manufacturers Samsung makes available on their website for the model of phone you have. If you are not happy then please return with a covering letter for a refund.

Posted 1 year ago

“THE PHONE HAD TO BE REPLACED. tHE MANUAL IS OF NO USE. I DONATED IT TO THE LOCAL LIBRARY.”

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Posted 1 year ago

“Selfhelp manuals should be step by step instruction. I have written a few in my lifetime so I have experience.”

Helpful Report

Posted 1 year ago

Hello I am sorry you are having trouble with the manual. We have simply printed and sent the manual Samsung has made available on their website for your model of mobile phone. We have no control over the contents of the manuals.

Posted 1 year ago

www.Smartphone-Manual.com is rated 4.3 based on 3,740 reviews