Smart Sure Insurance Reviews

4.3 Rating 110 Reviews
85 %
of reviewers recommend Smart Sure Insurance
4.3
Based on 110 reviews
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Phone:

03333 449 669

Email:

enquiries@smart-sure.com

Location:

Ashley Court32 Main StreetAshleyMarket Harborough
Ashley
LE16 8HF

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Anonymous
Anonymous  // 01/01/2019
Talking to Mr Conor now, and he was ever so professional over the phone. He was very polite helping me with all my enquirie. Thank you Conor.
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Posted 5 years ago
Jenny was fantastic with setting my cover up went thu all the right steps also alot less then what I was paying with a previous company happy thankyou
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Posted 5 years ago
Great service, full explanation of what’s covered and each step explained as to future appliances Good value compared to other insurance quotes Connor who I talked through the process was brilliant and fully committed to ensuring policy was correct for my needs
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Posted 5 years ago
Very professional and explained everything. Well done Conner.
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Posted 5 years ago
Connor was very helpful indeed well spoken and gave us all the information we needed
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Posted 5 years ago
It was a pleasure dealing with your sales person Connor. He was polite and very helpful and explained your product perfectly. I therefore insured 6 items with your company.
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Posted 5 years ago
If I could vote a zero star I would,!!! Absolutely awful customer service. Only one person had called back when they said they would after about 10 phone calls. This is only as we said we wanted to make a formal complaint. Yet again we are still waiting for another call back a week after it was promised!! Even asked to make a formal complaint, no acknowledgement has been received. Steer well clear!
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Posted 5 years ago
Dear Mr Short. I apologise profusely for any inconvenience caused. I have found records of your calls to us on August 6th and 8th and am currently investigating as to why you experienced these problems. Regards, Smart-Sure Customer Service Dept.
Posted 5 years ago
Customer service is very good, I have spoken to Mr Praveen about the boiler service
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Posted 5 years ago
Very impressed with the help given. Details of product explained clearly. Well done.
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Posted 5 years ago
Very nice and helpful and very easy to talk to. And very professional.
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Posted 5 years ago
Connora was extremely helpful in handling my queries and resolving all issues.
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Posted 5 years ago
Spoke to Connor, very polite, clear and informative.
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Posted 5 years ago
Conner was very helpful and answered all my questions.
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Posted 5 years ago
Chatted to Conner who explained everything very well and was very friendly.
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Posted 5 years ago
Talked with a man called connor who set my home appliances insurances explain to me in detail and very happy with cover offered. Very excellent service.
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Posted 5 years ago
Very pleasant phone manner.
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Posted 5 years ago
Connor was very efficient and explained in great detail the product available. He wasn’t pushy and highlighted important relevant information including cancelling if I needed too.
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Posted 5 years ago
Great service from Kenny Kelly. Professional and friendly. Really pleased with my quote and the service I received. Very efficient
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Posted 5 years ago
Connor is amazing and knowledgeable on insurance cover. Had two appliances insured in 5 minutes and Connor was a pleasure to talk to
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Posted 5 years ago
Connor was Very helpful and kind and was very knowledgeable and knew how to explain everything in such an easy way so that everyone can understand the meaning of the insurance.It was also polite and very respectful
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Posted 5 years ago
Smart Sure Insurance is rated 4.3 based on 110 reviews