Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.36

4.4 Rating 706 Reviews

86 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.4

Based on 706 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

Write Your review

Tell us how Smart Cover Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoken to Kevin Moore He is very helpful thanks Kevin”

Helpful Report

Posted 5 years ago

“They were very helpful and got things sorted very quickly really pleased”

Helpful Report

Posted 5 years ago

“Amazing company thank you Kevin for really working hard.”

Helpful Report

Posted 5 years ago

“Very pleased with the service! Washing machine broke down and although took a week to get an engineer when they arrived they were very polite and efficient and Smart Cover followed up to see if I was happy with the service.”

Helpful Report

Posted 5 years ago

“I found the cover off good value and Paravin very helpful. Very informative on helping me with my boiler cover.”

Helpful Report

Posted 5 years ago

“Engineer was quick and had the required part with him so didn't need to call back. The process to get your covered appliance is very long winded and frustrating especially when your disabled or have disabled family members and rely on that appliance.”

Helpful Report

Posted 5 years ago

“Very nice people to deal with”

Helpful Report

Posted 5 years ago

“Pravin dealt with me clearly and efficiently,”

Helpful Report

Posted 5 years ago

“Helpful service. thank you”

Helpful Report

Posted 5 years ago

“Looks a good deal”

Helpful Report

Posted 5 years ago

“very happy with product”

Helpful Report

Posted 5 years ago

“Excellent service. Would definitely recommend”

Helpful Report

Posted 5 years ago

“Quick, responsive and efficient”

Helpful Report

Posted 5 years ago

“Fantastic”

Helpful Report

Posted 5 years ago

“We thought we needed some help with the TV young lady on the phone was very helpful trying to help us, but an appointment was given us straight away then we found out all we needed was new batteries. In the control.but no problem when we can called and cancelled Thank you”

Helpful Report

Posted 5 years ago

“A great price for the right cover. I arranged this insurance on behalf of my elderly father, who is very satisfied with the service. I spoke to Pravin over the phone, and not only was he very clear about every single thing, but he was also very personable, polite and friendly. I would highly recommend.”

Helpful Report

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

“Pravin, was very helpful. Great customer service.”

Helpful Report

Posted 5 years ago

“Very helpful and polite”

Helpful Report

Posted 5 years ago

“I called to book in for a new repair and was told I would receive a call back to book the repair. I waited over a week and called Smart Cover yo query this. I was told that the repair had been done when it had not and I had not heard anything back to book the repair either. I am now awaiting a call back again from Smart Cover regarding this repair. Which still has not been done.”

Helpful Report

Posted 5 years ago

Dear Miss Kuser I have reviewed this and I am aware of the problem you encountered. We sent the job to the manufacturer but there was an administration error which led to them providing an update on the wrong case. Unfortunately the confusion escalated and you were misinformed. I apologise profusely for the problem you encountered. Regards, Smart-Cover Customer Services.

Posted 5 years ago

Smart Cover Insurance is rated 4.4 based on 706 reviews