Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.36

4.4 Rating 706 Reviews

86 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.4

Based on 706 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

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“Kevin was extremely helpful and knowledgeable”

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Posted 4 years ago

“Pravin was very helpful sorting out cover for kitchen appliances when the manufacturers warranty expired. He then organised cover for our boiler and home emergency. The process was well explained and the price was good. We just hope that the claim process will be as good if we ever need it.”

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Posted 4 years ago

“Excellent service from start to finish...”

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Posted 4 years ago

“Very helpful and made me understand every thing about this insurance I’m taking out many thanks”

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Posted 4 years ago

“I spoke to the most lovely lovely man today in your cancellations. Pravin. I was phoning to cancel my boiler cover and had decided before hand that if I got a sharp or attitude response I would cancel all my covers completely. Yes I did cancel my boiler cover only but Pravin was incredibly professional and made numerous offers to me - I really was taken back by pravin’s professionalism. At one point the line went dead and he phoned me back within a minute. He is such a nice kind polite professional man. He then phoned me back again to explain that because of when my DD comes out regrettably he couldn’t change it in time for this month - how lovely and kind is that. And despite me cancelling one of my covers I ended out taking cover for something g else. Hahhaaaa he actually gave me confidence again that I’m thinking of phoning back to keep my boiler cover!!! I think if I ever have to call SC for anything ever in the future I will ask for him.”

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Posted 4 years ago

“Kevin was very good and explained everything”

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Posted 4 years ago

“I had a question as I completed the online application and phoned them and was given an answer, however as I entered my bank details an error message appeared so I rang again. It appeared that a fault was on the system and Kevin patiently went through it all with me to a happy conclusion. At all times he, and Mark , were professional, courteous, friendly and efficient. As I am a septuagenarian technophobe I couldn’t have asked for better treatment. Better still they saved me over £100!”

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Posted 4 years ago

“found Previn to be very helpful and informative.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“The service was excellent, my washing machine was repaired with no problems.”

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Posted 4 years ago

“Pravin was really helpful and informative”

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Posted 4 years ago

“Pravin who was Assisting me with the new home care policy was professional Knowable and very attentive. It was a great to be helped by him. Thank you.”

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Posted 4 years ago

“My thanks toPravin Materia who was very pleasant, knowledgeable and very helpful. After working out the figures he has saved us approx £120 pa for which we are obliged.”

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Posted 4 years ago

“only just opened for the first time so not yet used”

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Posted 4 years ago

“Today I saved £246 a year on kitchen appliance cover. I was impressed with service I received over the phone - Pravin Kataria, the agent I spoke to was very helpful.”

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Posted 4 years ago

“Called on the off chance of getting a better deal on my appliance insurance,got through to Pravin,was very polite professional.Also got a great deal. Happy days. Thank you”