Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.36

4.4 Rating 706 Reviews

86 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.4

Based on 706 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Done the job fine”

Helpful Report

Posted 5 years ago

“Only just got insurance but are competitive price wise and was easy to deal with. Hopefully I won't have to see how they react in a claim situation”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

“Only just purchased”

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Posted 5 years ago

“I can’t write much as I have only just taken out a policy so don’t know how everything works at the moment.”

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Posted 5 years ago

“Just took out cover for 5 appliances very good service from Pravin on the telephone. Just hope if I ever need to get an engineer out service is just as good”

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Posted 5 years ago

“Telephone answered promptly,agent clear and friendly no problems.”

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Posted 5 years ago

“I found the service I received very helpful & my questions were answered without hesitation.”

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Posted 5 years ago

“Just started my cover with Smart Ins. No problems so far with dealing with Smart , very much looking forward to a good working relationship”

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Posted 5 years ago

“Pravin was very helpful and knowledgeable. However he said he would send us an email but the only one I have received is the one asking for me to leave a review.”

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Posted 5 years ago

“Hi, After taking out insurance with you I got another link/email from “smarter cover”? Anyway the policies I took out are fine.”

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Posted 5 years ago

“Easy to do”

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Posted 5 years ago

“I’ve changed my kitchen appliances cover from domestic & general to Smart Cover . Excellent customer service, they’ve helped me to chose the right cover for my appliances. I will definitely recommend this company.”

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Posted 5 years ago

“Cheap and comprehensive. There wasn't an option for monthly payments which was annoying .”

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Posted 5 years ago

“Process of buying a policy is easy enough though no confirmation email letting me know they had received my application, despite taking the payment from my credit card. Also quite a wait to get through to book Annual boiler service and though no issues, then told the gas company will call within 14 days. Not sure I saw that in T&Cs. So all in all -good policy terms and price for me though perhaps could improve on customer service etc.”

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Posted 5 years ago

“Very satisfied with Mr Parvin he under promised and over delivered therefore the customer will always be happy.”

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Posted 5 years ago

“He was polite and professional”

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Posted 5 years ago

“Your support service was excellent but it took several hours to get a call back Your web site was not simple enough for an old person of 80. I had several attempts on line and came to a dead halt when I came to submitapplication andthere was nothing on screento press . It is no wonder that I had to wait several hours for a call back. Please review your web site.”

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Posted 5 years ago

“I spoke to SAJ about cover for all my sky equipment . He was very pleasant and helpful and the premium for the year was £69/99 which is quite near my last insurance cover. Was with my last insurance company for years and would not have changed if the company had not stopped insuring domestic appliances. Looking forward to having Smart Cover as my new insurance.”

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Posted 5 years ago

“Good”

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Posted 5 years ago

Smart Cover Insurance is rated 4.4 based on 706 reviews