Slim's Detailing Reviews

4.8 Rating 8,368 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 8,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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I purchased a Swisswax waffle cloth two years ago from a Porsche event cost:£16.00, my recent purchase £25.00 + £8.00 P&P. Not a bad increase!!! This is an excellent cloth to use after washing the car. I've tried others, however this cloth is the best, but no cheap!!.
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Posted 4 years ago
was annoyed that after I made an order enough for next day delivery I didn't receive it until 3 days later after I had to chase the delivery down as there was no information on where the parcel had gone.
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Posted 4 years ago
Delivery is annoying as courier don’t leave parcel if you are out and you have to rearrange another delivery.
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Posted 4 years ago
Used several times. Prices good, delivery quick. However, don't expect much help if you have an issue nor any response to any emails/contact forms.
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Posted 4 years ago
Cannot rate just yet as I have not tried out these products. Package came on time & packaging very good.
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Posted 4 years ago
Very dissapointed from the customers support. Never answered my product questions, and no response via email for updating my order (forgot to add 1 product). Shipping and products are fine.
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Posted 4 years ago
Was a bit miffed as put order in last Thursday, only had email confirmation saying we will email when we dispatch the item. I received the parcel today (monday), no emails saying dispatch or delivery time. Fortunately I have a ring door bell, so spoke to delivery driver who kindly gave it to a neighbour! Not impressed. Reconsider ordering in the future. Sorry Slim.
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Posted 4 years ago
I ordered the detailing spray at 18.99 and when it arrived the spray nozzle didn't fit the bottle had to ring to explain so another day lost as waiting for spray nozzle
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Posted 4 years ago
Great from the delivery service fast although I had to be contacted to tell me that they mixed my order with someone else’s so had different name on it and was contacted by a very rude customer advisor so I will be surprised if I use this site again.
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Posted 4 years ago
Good selection of products and order arrived in good time. Disappointed that I have to pay 7.50 delivery to Northern Ireland even though it states orders over £50 are free to the UK. Last time I checked N.Ireland is part of the UK. Other company's deliver to N.Ireland at no extra charge.
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Posted 4 years ago
Originally called and they were understaffed only having one member of staff to carry out all detailing queries. Expected a phone call back and never got one. Wanted to order over telephone and add to my order. So instead ordered through website and asking for something else I was interested In. Still no email or phone call. Got my item next working day which is acceptable but no telephone call and only got an email after sending another message on Facebook. To which I thought i wont bother any more.
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Posted 4 years ago
Sent the wrong product - but did rectify the situation quickly..... shouldn’t have happened in the first place though😬
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Posted 4 years ago
Products good. Ordered over £50 for next day delivery because planned a day off to detail car, but delivery was a day late. Emailed to find out why but got no reply. Poor communication rather disappointing
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Posted 4 years ago
Good product, slow delivery. Paid for next day on Thursday evening and expected it by Saturday. Rang them Monday and got told its next working day???? Know for next time not to waste their delivery cost
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Posted 4 years ago
I paid, they say next day delivery, my account kept saying processing even on the day of the delivery. I contacted them via email, they informed me i would have it the next day again and gave me a APC tracking nunber which didn't work. It did turn up but had 2 invoices, so it must of been picked on 2 seperate days. Products are excellent, just poor communication.
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Posted 4 years ago
Usually I give slims 5* but on this account it took 4 days for my delivery to come which was meant to be next day delivery. Had to go Halfords to pick up some products to see me through.
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Posted 4 years ago
Would have been 5 out of 5 but £7.50 extra for postage to Inverness will probably prevent me from ordering again as other companies are cheaper for postage if not free. Shame as a good selection of products and fast service.
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Posted 4 years ago
I placed an order on line which was my first order. Needed the equipment as had had a last minute request for a job. Waited the following day for the delivery only to find that it had been sent to my billing address and not my delivery address. No one was there so it was taken back to the depot and could not get it until the next day. Rang the contact line and the guy on the end sighed and just said 'They do these silly things sometimes.........sorry.' It didn't feel particularly sincere. The equipment however is excellent but the customer care on this occasion left a little to be desired.
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Posted 5 years ago
Delivery courier is poor. Missed delivery so had to re-arrange. Courier could only re delivery on a weekday and the earliest was 4/5 days away. To collect they only open 9-5. Not great for someone that works full time. Too much plastic packaging so not very eco friendly. Nothing wrong with the products though.
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Posted 5 years ago
Would be great to see changes to the delivery notification system so that sms messages are sent to provide confirmation of delivery date/time. Was also a little miffed not to have received a response in relation to an e-mail query regarding delivery (using the suggested enquiries@slimsdetailing.co.uk address) - not what I expect from Slim's
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Posted 5 years ago
Slim's Detailing is rated 4.8 based on 8,368 reviews