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Sleeps12.com Reviews

4.9 Rating 1,003 Reviews

99 %

of reviewers recommend Sleeps12.com

Company Reviews

Product Reviews

4.9

Based on 1,003 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 4th April 2024

Sleeps12.com 5 star review on 4th April 2024

Sleeps12.com 5 star review on 26th March 2024

Sleeps12.com 5 star review on 27th February 2024

Sleeps12.com 5 star review on 12th February 2024

Sleeps12.com 5 star review on 5th January 2024

Sleeps12.com 5 star review on 6th December 2023

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear communication and instructions for arrival. Would not hesitate to use Sleeps 12 again.”

Posted 7 months ago

Always good to hear, Thank you.

Posted 6 months ago

“We had a great time Ages ranging from 4 - 87 years old One suggestion from my 87 year old mother plus a brother-in - law who suffers from MS They both would have liked showers with mats and hand rails as both are unsteady on their feet Just a thought”

Posted 7 months ago

Thank you for your feedback on your stay taken on board, this will help future guests.

Posted 6 months ago

“Excellent place. Spacious rooms. Beautiful surroundings. Snooker and table tennis. Children’s play room. Tv with sky and internet tv access. Clean linen. Clean utensils. The ice cube fridge didn’t work but we had plenty of ice in the freezer. I will happily go again.”

Posted 7 months ago

Thanks for leaving a review much appreciated.

Posted 6 months ago

“I had the most fantastic experience at Beaverbrook Barn! Our large family group of 20+ members stayed for four incredible days, and I can't say enough about how wonderful our time was. The highlight was undoubtedly the pool - it provided endless hours of fun and relaxation for all ages. The elegant decor throughout the property added a touch of luxury to the entire stay, making it feel like a true retreat. The kitchen was a dream to work in, well-equipped and spacious enough to accommodate all our culinary adventures. The games room was another hit, offering a variety of entertainment options that kept us engaged and entertained throughout the stay. The bedrooms were nothing short of 5-star quality, providing the perfect blend of comfort and elegance for a restful night's sleep. All in all, Beaverbrook Barn exceeded our expectations in every way. The pool, decor, kitchen, games room, and top-notch bedrooms combined to create an unforgettable experience for our entire family. We left with cherished memories and a longing to return to this exceptional retreat. Leighton, Gem and Evie, Annette and Family”

Posted 7 months ago

Great to hear you all had a fabulous time at Beaverbrook it is a stunning property. We hope to accommodate you in the future.

Posted 6 months ago

“Superb property with high quality facilities, furniture and equipment, acres of space. Outside area is lovely and animals add interest for the children. Pool, sauna and hot tub are wonderful. Meg and Megan in the on-site customer service team were excellent, responding quickly to queries and sorting out the odd glitch, including buying a new washing machine. Building work on site did not intrude at all.”

Sleeps12.com 5 star review on 26th August 2023

Posted 7 months ago

“I was highly satisfied with the service received, mostly from Sue, who dealt with all queries in a prompt and efficient manner. The property, Withymans, was as described and the facilities and house of a very high standard.”

Posted 7 months ago

Hi Ennid I am glad to hear you were happy with the customer service. We look forward to accommodating you in the future.

Posted 7 months ago

“easy website, lots of rules suggest you read them all before booking, all went ok for me”

Posted 7 months ago

Thank you Robert for taking the time to leave us a review.

Posted 7 months ago

“Easy booking process with options to make changes easily online. Accommodation was amazing, with beautiful scenery and everything we needed plus more in the house. We had an amazing time at The Granary and no issues whatsoever. The staff were amazing and reactive to any queries we had. We will definitely be booking via sleeps12 again in future.”

Sleeps12.com 5 star review on 23rd August 2023

Posted 7 months ago

Thanks for sharing a picture of you all having a super stay at The Granary.

Posted 7 months ago

“It is a beautiful place to spend time with family and friends the place is well organised and it’s set in a beautiful location.we really enjoyed our stay”

Posted 7 months ago

Hi Shab Sounds like you all had a lovely time which is always good to hear.

Posted 7 months ago

“Everything was brilliant much better than we could have hoped for”

Posted 7 months ago

Thank you and Sleeps12 looks forward to accommodating you in the future.

Posted 7 months ago

“Excellent communication and booking system from Sleeps 12. Our accommodation was first class and we had an amazing time.”

Posted 7 months ago

Thank you for leaving us such a great review.

Posted 7 months ago

“A very good company the whole process was easy to book and the customer service was excellent. I will be using them again in the future.”

Posted 7 months ago

Really appreciate you leaving such a lovely review.

Posted 7 months ago

“Excellent service, thoroughly enjoyed”

Posted 7 months ago

Good to hear. Thank you for the review.

Posted 7 months ago

“Impeccable facilities, idyllic location and an area with so many things to do that in a week we barely covered a fraction of them. Highly recommended.”

Posted 7 months ago

Graham Good to hear you all enjoyed your stay. We look forward to accommodating you in the future.

Posted 7 months ago

“Booking via the website is very straightforward. The descriptions of the homes available is comprehensive with additional helpful information about the area and places to visit. Email reminders are helpful for subsequent action required to complete the booking and adding details of the people in the holiday group. Quick response to any questions raised via email and payment is straightforward via the website.”

Posted 8 months ago

Graham Thank you for leaving us a great review.

Posted 7 months ago

“We used Sleeps 12 for the first time this year. I cannot fault them at all. Their website was easy to use, the service was efficient, and we had no problems at all. the house we stayed in was amazing! We will definitely use them again.”

Posted 8 months ago

Hi Theresa I am glad you have been happy with the service we provide. Leaving a review is much appreciated.

Posted 7 months ago

“The service I received from Sleeps12 was excellent in all departments.”

Posted 8 months ago

Thank you for taking the time to leave a review. Sleeps12 look forward to accommodating you in the future.

Posted 7 months ago

“Excellent service, very good communications, good Web site.”

Posted 8 months ago

Thank you much appreciated

Posted 7 months ago

“My booking was done online and the process was easy and efficient. Payment reminders were sent by email in good time and the security deposit was returned a couple of days after we came home. The Old Rectory was superb - so much space for everyone to spread out in and the table tennis proved very popular. The house was equipped with everything you could want and the trampoline and croquet set were well used! Lovely house and setting!”

Posted 8 months ago

Brenda Thank you for leaving a review, lovely to hear that you enjoyed your stay at The Old Rectory.

Posted 7 months ago

“We found this company to be excellent. The houses they offer are all geared towards family gatherings which is why we used them. Their customer service is very good, never a long wait to be answered and always extremely helpful. Would definitely recommend and will use again in the future. Thank you to all at Sleeps12”

Posted 8 months ago

Thank you for taking the time to leave such a lovely review, glad to hear that we provide good customer service.

Posted 7 months ago

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Sleeps12.com is rated 4.9 based on 1,003 reviews