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Sleeps12.com Reviews

4.9 Rating 1,004 Reviews

99 %

of reviewers recommend Sleeps12.com

Company Reviews

Product Reviews

4.9

Based on 1,004 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 17th April 2024

Sleeps12.com 5 star review on 4th April 2024

Sleeps12.com 5 star review on 4th April 2024

Sleeps12.com 5 star review on 26th March 2024

Sleeps12.com 5 star review on 27th February 2024

Sleeps12.com 5 star review on 12th February 2024

Sleeps12.com 5 star review on 5th January 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd time using Sleeps12, and both times have been really great. Really easy to book & both properties we stayed at have been superb. Will definitely be using again.”

Posted 2 months ago

Look forward to accommodating you again in the future. Thanks for the feedback, Dawn.

Posted 2 months ago

“Excellent service, everything explained very easy to deal with, highly recommended”

Posted 2 months ago

Hi Jackie Glad to hear that you were happy with the service you received from Sleeps12

Posted 2 months ago

“Simple online booking , great photos of property.. no problems . Would def use this company again.”

Posted 2 months ago

Thank you for taking the time to leave feedback.

Posted 2 months ago

“Always very helpful and properties are of a very high standard, have used regularly for ten years”

Posted 3 months ago

Hi Phillippa, Thank you for your valuable feedback. It is greatly appreciated.

Posted 2 months ago

“Contact was easy and agents were professional ,helpful and accommodating at all times.”

Posted 3 months ago

Lovely feedback, thank you.

Posted 2 months ago

“The booking was easy and communication great. I was kept updated with each step as it got closer to our visit.”

Sleeps12.com 5 star review on 5th January 2024

Posted 3 months ago

Hi Jayne Thank you for taking the time to leave feedback. We hope you all had a lovely time.

Posted 2 months ago

“Nothing negative. All was excellent 👌”

Posted 3 months ago

Lovely feedback, Thank you.

Posted 2 months ago

“Once again a first class performance by Sleeps12 staff.”

Posted 3 months ago

Hi Alan Appreciate the amazing feedback. Sleeps12 look forward to accommodating you in the future.

Posted 2 months ago

“Useful contact for larger bookings. My queries were dealt with promptly. However I had repetitive messages over a simple request which were not necessary. I am also unhappy that the full security deposit was taken and held on to over quite a long time. Normally this a a pre authorized amount but Sleeps12 took it in full. For this reason I am unlikely to use the site again.”

Posted 3 months ago

Natalie Thank you for taking the time to leave feedback. Your input is invaluable as it allows us to continuously improve our services.

Posted 2 months ago

“Very punctual with information and efficient”

Posted 3 months ago

Good to hear, Thanks for taking the time to leave feedback.

Posted 2 months ago

“Helpful and quick at responses”

Posted 3 months ago

Hi Jess Great Thanks for your feedback.

Posted 2 months ago

“Great stay & great communication throughout.”

Posted 3 months ago

Thank you for the lovely review.

Posted 3 months ago

“Excellent service and a wonderful weekend pre Christmas get away for the entire family. The accommodation was exactly as described and photographed on the website.”

Posted 4 months ago

Nice to hear thank you for taking the time to leave a review.

Posted 3 months ago

“Excellent service and attention to detail, very prompt reaction and answers to any query. We had a marvellous family gathering.”

Posted 4 months ago

Carole Thanks for taking the time to leave a review it is much appreciated and glad you all enjoyed your stay.

Posted 3 months ago

“Excellent accommodation. Hope to use it again”

Posted 4 months ago

Hi Peter Thank you for leaving a review we look forward to accommodating you in the future.

Posted 3 months ago

“The Sleep12 team were very helpful, very quick to respond to enquiries and kindly resent me information I had mislaid. I have been very impressed with the company, they have supplied information in a timely manner and it was so nice to have a person at the end of the phone instead of an automated system. I highly recommend this friendly but professional team. Thank you”

Posted 4 months ago

Hi Kim Really appreciate you taking the time to leave us a lovely positive review.

Posted 3 months ago

“Like - Easy booking and prompt efficient service. Didn't like - When I requested extra bedding, I immediately received an email threatening me with cancellation because of an unpaid amount of £30 out of a total paid of over £3100.”

Posted 4 months ago

Hi Liz Thank you for the feedback we will take this on board to help us improve our service and communication with our valid customers.

Posted 3 months ago

“Well, what an absolute gem! Berry House surpassed all our expectations in every way. A stunning location with plenty to occupy us, inside & out. Can highly recommend Matthew of Bird Hill Days whose excellent tuition & patience ensured Clay Pigeon success for all participants. Ella Lawrence transformed the dining room into a restful salon space for nails, facials & massage to be enjoyed - much appreciated. Flora Bartlett’s calm control of the kitchen ensured the perfect Celebration Dinner on our family weekend for a 40th Birthday get together. The house is spacious & comfortable with tasteful decor & interesting features. The swimming pool & cinema space are inspired additions - adored by the grandchildren! We appreciated the comfortable beds & lovely warmth throughout such a large house on a chilly December weekend. It was a pleasure to meet Will, the owner, who is a most approachable person & provided helpful advice on local travel conditions. I’m sure we’ll be back, so much to enjoy here.”

Posted 4 months ago

Hi Maggie Always nice to hear from customers who have had a lovely time. We appreciate your review. We look forward to accommodating you in the future.

Posted 3 months ago

“Amazing beautiful place to stay, everything you need is there. We all had a fantastic time using the games room and the lovely swimming pool with beautiful views from there. It is such an amazing place, so clean and welcoming. It was perfect for our family celebrating a 60th birthday. Would definitely recommend it for a family holiday. Also had a delicious lemon cake left for.”

Sleeps12.com 5 star review on 6th December 2023

Posted 4 months ago

“Absolutely beautiful week Quality time with family, surrounded by stunning views , perfect !!!!”

Sleeps12.com 5 star review on 4th December 2023

Sleeps12.com 5 star review on 4th December 2023

Sleeps12.com 5 star review on 4th December 2023

Sleeps12.com 5 star review on 4th December 2023

Posted 4 months ago

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Sleeps12.com is rated 4.9 based on 1,004 reviews