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Skylightblinds Direct Reviews

4.6 Rating 578 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

4.6

Based on 578 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 20th February 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The blinds are very easy to put up . The blinds were very good but a little flimsy.”

Thanks for your review Lisa

“Installation was a simple process with clear instructions and the blinds look good. My only criticism is the fit could be better concerning non-square ceiling recess for the skylight blind”

Thanks for your feedback

“Service was great installation was reasonably simple and well described with a video guide. Slightly disappointed that the blinds don’t completely close leaving a small gap for light to come through.”

Hi Jason please send us a video to team@skylight-blinds-direct.co.uk and we will show you how to adjust the limits.

“We ordered a Lanternlight honeycomb, electric, 3m x 1.8m, back in May 2023. Ordering was very easy, we had a couple of queries, quickly and expertly answered. Delivery was in line with the estimated dates provided when we ordered. Once delivered, putting it all together was a bit fiddly, but do-able, using the supplied instructions and YouTube links for guidance. (The written instructions covered most things but the fiddly stuff was lot clearer watching it done on the screen!). We did have a problem with programming the motor, but Naomi was brilliant (and patient) in getting to the bottom of it and quickly providing a replacement motor once we'd worked out what was needed. The blind's now been up several weeks (I like to wait a few weeks before posting a review) and we're very happy with it. All working well, looks good, and it does seem to make a difference to the warmth of the room in the evening. So a 5 review for everything except the slight problems with the product as delivered, even though we can't fault the effort in successfully resolving the issues. Thanks Skylight! We would happily buy another one from you.”

Thanks so much for your lovely review Paul! I am glad you can feel a difference in the temperature in the room too!

“Already completed this previously”

Thanks for the review

“Don't use the website to order a lantern blind, as it will ask for the agreed price, which you can only get by phoning them. There might also be a MUCH cheaper option, as in our case. Would have saved me some time chasing the order if they said upfront that the lead time for production is 5 weeks. Arrived safely and all pieces present. No installation instructions though - watch the video on the website. On which note, it is nowhere near as straightforward to install as the video suggests. The only way to get the unit and the other (tensioned) end into the clips on the rails appears to be to unscrew them and move the brackets up. Otherwise, you cannot get the bottom of the bracket into the groove, before 'moderate' force is needed to bang the unit and tension end home. The chap in the video did this first time, in about 2 minutes. It took me 2 days!! Tip - feed 2 pieces of string through the wiring holes before securing the blind mechanism, so that you can tie the wires to them and pull through. The spindle in the blind is right in the way and you'll unlikely get the wires hidden unless you do this. Now it's installed and working, I'm really pleased with it. I would however, say that this is a job for an advanced DIY-er or professional. I have really struggled to install it, despite the video (which makes it look much easier than it actually is). Probably more difficult in settings with flat, rather than apex, lanterns (as in my case). Hence 4 stars out of 5.”

Thanks Steven for your constructive review. Lead times are available in the download centre as are the fitting instructions that are emailed out with the dispatch email. Glad you have finally got the blind installed and sorry about the issues that you had.

“The only problem I had was fixing lt into the clips. The problem being seeing where they were. The other side was ok I could see them.”

Hi Martyn Thanks for this feedback. Yes it can be tricky to see where to fix. Glad you managed to do it.

“Very good service, and quick delivery”

Thanks so much Mary

“Efficient”

Thanks so much for your feedback

“The blind arrived on time and is the right size for the window (apart from a couple of millimetres). The blind is of good quality and is easy to use.”

Thank you so much for your lovely review

“Good price and easy to fit after reading the instructions.”

Thank you so much, Helen. We are glad to know our low price and easy-to-fit instructions were appreciated.

“Blinds are of good quality and relatively easy to fit. Slight dent on inner face but customer service excellent to deal with it. Only quibble is the amount of emails they send. How many roof lights would anyone have to need repeated blin purchases!”

Thank you so much for your review. We appreciate your honest feedback and for taking the time to review our product. Thanks again!

“Our windows are old Roto models however the correct blinds were relatively easy to identify and order. They were delivered in good time and fitting was straightforward. My only niggle is that the blind does not come down all the way leaving a small slither of light at the base.”

Thank you so much for your rating! We're glad to hear your experience with finding the right blinds, ordering them and fitting them was a straightforward process. It sounds like you got everything you needed from Skylightblinds Direct and we appreciate you taking the time to leave us a review. We apologise about the slight slither of light at the base of your blind, if you need any help with resolving this issue please do not hesitate to get in touch. We hope you enjoy your purchase of Skylightblinds Direct!

We are delighted to hear that selecting and ordering the correct blind was easy for your old Roto windows and that the blinds arrived in good time and were easy to fit.

“Hi both blinds fitter perfectly and one locked down ok but one blind would not lock down. After pulling down. Found it difficult to lock in position. After several attempts to would lock down only to shoot up minutes later. We have persevered for days sometimes it will stay down for a few hours but not very often. About one out of ten times. A bit consecrating in the middle of the night. Brian stewart”

Thank you so much for your review With regards to the problem please can you email sales@skylight-blinds-direct.co.uk and we will try to sort this out for you. Kind regards Naomi

“On the whole my purchase from Skylightblinds Direct was good. However, after good early communication over a slight problem with the product it’s been disappointing not to hear back from them for over two months.”

Hi Nick Sorry we have not been in touch post-delivery of your product. I hope all is well. We always assume no news is good news. Dropping you an email now to see how you are doing.

“Good product let down by lack of correct information at point of sale and absolutely no after sales service.”

Hi Leslie thanks for your review

“Easy to install and great support from skylightblinds throughout the installation.”

Thanks so much for your review. Glad we could help!

“Great blinds fit well. Only disappointment was when I was going to order white trim it was almost double the price as what the silver trim is.”

Thank you for your 4 star rating of Skylightblinds Direct, Glyn! We are so glad to hear that you think the blinds fit well. We apologise for the price discrepancy between our silver and white trim. We value your feedback and appreciate your loyalty.

“Easy to install but we have had problems with them jumping out of their tracks because the spring on the roller is so strong.”

Sorry to hear that is that that resolved now?

“Great blinds, after a short delay due to some issue at the warehouse which customer services handled very well, blinds came quickly, very easy to fit and they look lovely. Good price too”

Thanks so much for your feedback and I am so sorry about the slight delay

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Skylightblinds Direct is rated 4.6 based on 578 reviews