Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Skylightblinds Direct Reviews

4.6 Rating 577 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

4.6

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

Write Your review

Tell us how Skylightblinds Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 16th April 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 27th February 2024

Skylightblinds Direct 5 star review on 20th February 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and the product seems ok but the lack of fitting instructions for ceiling mounting is disappointing.”

Sorry about that Mark. The instructions should have been in with the blind. I will investigate.

“Our skylight blind was east to fit and worked perfectly, however, now we are unable to retract the blind as it appears to have come off the ‘runner’”

Sorry to hear this have you been in touch with customer services? Please email team@skylight-blinds-direct.co.uk and we will help to solve this issue.

“We bought a tension blind for a small flat skylight. The product is well priced but you get what you pay for. Quality is ok, not great but it works! The pole that you open and close it with is large and clumsy but does the trick.”

Thanks for your feedback Michelle

“Blinds are good but the instructions to mount the side profiles are very poor. Plus no fixings and the sticky tape dosent hold it needs to be screwed”

Hi there sorry for any misunderstanding but the tape is just meant to hold for 30 seconds or so whilst you are using the screw driver to put in the screws these blinds need screws to stay up not just tape. Thanks Naomi ps I will take a look at the instructions as you said they are difficult to understand and I will make this bit clearer. Sorry about the issue

“Installation details consists of very poor drawings. Asking the manufacturer in Ireland for some guidance the reply was nothing to do with us contact Skylights !!! Was going to buy another for my lounge but it will not be through Skylights”

So sorry to hear this we have fitting videos too!

“Returned two blinds due to incorrect size. Still awaiting refund form about six weeks ago.”

Hi Mary just checking refund is now complete? Kind regards Naomi

“Customer service was good but the blind is not great for the price, it doesn’t stay all the way down no matter what we do so there is always an inch of light shining through in the morning which wakes us up in our otherwise darkened bedroom”

Hi Joanne please send us over a photo and we will make some suggestions. You may need a different bottom seal please email the photo and your order number to team@skylight-blinds-direct.co.uk

“Good website, product quality average,great after sales assistance that tried hard to rectify recurring fault. Product electrical motor and solar assembly returned as requested for full refund. Postage was to be refunded for returned items alas that never happened I assume it was not intentional.”

Thank you, Martin, for your review of Skylightblinds Direct. So sorry that the blind had to come back to us because of a fault. Please email us the receipt for the postage and we will get that refunded asap. So sorry that must have been an oversite our end.

“I had trouble with customer services when returning a faulty blind. I was as refused several times before checking my legal rights regarding online purchases after which I returned the faulty item and they covered they cost of postage. After which, I reordered a blind from them that was not faulty and which fits the window and is of good quality. The blinds are good value as well. However their returns policy needs to be reviewed in line with online purchasing rights in the UK. (these were not made to measure blinds but standard sizes for velux style windows).”

Hi there please message us with your full name so I can investigate. Our blinds are our own brand blinds made to fit Velux windows.

“A wireless, remotely controlled, insulating DIY blind for a skylight lantern ceiling, seems like a very good idea. This product is well-engineered with good customer service but it arrived with the blind incorrectly fitted into the cassette and a hexagonal drive shaft 2cm too short. This required two separate installation sessions using a tower platform to get it all working correctly. In the summer it shields bright sunlight well for TV viewing, and in winter stops a cold downdraft. On the downside, condensation above can lead to moisture dripping down and staining the blind and mould growing on the lantern itself. Flying insects need to be excluded from the room as when trapped above, their dead bodies are difficult to remove. In summary an ambitious DIY project with some unexpected complications.”

Hi Ian I am so sorry about the complications and am relieved that you managed to get the blind fitted in the end.

“The Blind was slightly short in length for my Fakro skylight window. However, managed to pack it out a little and it is fine now”

so sorry about that please send over photos to sales@lifestyleblinds.com and we will try to figure out how this happened I am so sorry about this.

“My blind arrived with the wrong length side bars, though they did have a label indicating the correct Velux code. Having notified your staff of the problem the support staff service was very good and after some investigation they agreed replacement side-bars were needed. I was told they would be despatched within 2 days however after some time beyond that target no sign of the despatchment was visible to me and I recontacted the support staff. The replacement was subsequently dispatched soon after and arrived promptly. We are well pleased with the blind now it is installed. Have to say the support staff were very good and the problems were probably to be found elsewhere in your organisation. Only able to give three stars and it was nearly a two. Sure you could do better if the problem areas are found and corrected.”

Thanks for this feedback we will investigate so sorry for any inconvenience caused.

“Bought two attic window black out. Blinds. Quality fine but they don’t fully close at the bottom so a line of light comes through. A pity the design could be improved to prevent this.. but price = quality..”

“We ordered the honey comb lantern roof blind. It's just been installed and looks good, so cannot comment on the long term quality at this stage. The ordering process was easy, and it did arrive as estimated, albeit 6 weeks from ordering. The main issue was that the installation was not easy. I hired a professional handyman and even he struggled. It took him about 6 hrs to install it, and on occasions, he needed mine and my wife's help, so I am amazed that this product can be installed relatively easy by someone with a bit of DIY skills, which is what the sales person told me. Also the different and inconsistent set of instructions did not help. However, my handyman did say that now he has installed one, he should be able to do the next one in less than half the time.”

Thank you for your feedback. You are right. Our Honeycomb fitting instructions need a bit of work. Sorry about that. I am so glad you like the product and it arrived within the estimated dispatch time. If you need anything else please don't hesitate to be in touch.

“The products are good but unfortunately delivery was far too slow - 3 weeks exactly from time of order. Was looking for a suitable supplier for ongoing projects, however, this delivery service won't be sustainable unfortunately! - Also when trying to contact you for update, there was a message to say office was closed until 12th Aug?”

“I ordered two blinds, price was good compared to other online retailers, material is good. However one of the blinds seems to have a crease at the edge and does not close right to the end. I have sent an email to the company few days ago but have not received a response. Hopefully they will get back to me.”

“The blinds are good blinds and very happy with them ect but the delivery was abit miss leading as it says 3-5 working days and I waited over 14days ..”

“I purchased 4 blinds, two a a perfect fit when in use, the other two a a little slack.”

“Good price but slow delivery”

Skylightblinds Direct is rated 4.6 based on 577 reviews