skiddle Reviews

Name: skiddle
Rating: 4.42

4.4 Rating 17,522 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,522 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book tickets”

Helpful Report

Posted 1 month ago

Hi Paula, Thank you for leaving a review. We are glad you found it easy to book with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Nice and quick”

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Posted 1 month ago

Hi Arkadiusz , Thank you for leaving a review. We are glad you have had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Easy enough to navigate.”

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Posted 1 month ago

Hi There, Thank you for leaving a review. We are glad you found it easy to book tickets with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Very easy to book tickets”

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Posted 1 month ago

Hi there, Thank you for leaving a review. We are glad you found it easy to book tickets with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“As i am of an older age group getting your tickets through the post is still my preferred option . At least then you have a momento of the concert and when you look back you know exactly when it was.”

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Posted 1 month ago

Hi Ian, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can also print your ticket out to keep this as a copy. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 1 month ago

“Easy to use”

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Posted 1 month ago

Hi Susan, Thank you for leaving a review. We are glad you find Skiddle easy to book your tickets! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Never had a problem with booking tickets for events on this site. Prices are fab too. Site is quick and easy to use as well”

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Posted 1 month ago

Hi Tony , Thank you for leaving a review. We are glad you are happy with our service at Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Really easy to use but have 2 bookings and can only see one of them which is a bit annoying love the website though and will use them again”

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Posted 1 month ago

Hi Clare, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, MK Skiddle Customer Support Team

Posted 1 month ago

“Was very good however did get timed out twice”

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Posted 1 month ago

Hey Gillian, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 month ago

“Pretty good really. I couldn't be bothered dowloading the app and was happy to buy and dowload my tickets via the website, and print them off like the proud old fogey I am! Not everything needs an app!”

Helpful Report

Posted 1 month ago

Hi Anthony, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 1 month ago

“Everything good”

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Posted 1 month ago

Hi Alessia, Thank you for leaving a review. We are glad you are happy with Skiddle Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“No problems, easy to buy tickets”

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Posted 1 month ago

Hi Sue, Thank you for leaving a review. We are glad you found it easy to book with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Way to book, clear pricing and fees”

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Posted 1 month ago

Hi James, Thank you for leaving a review. We are glad you have had a positive experience with Skiddle! We hope this continues! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Fast efficient service”

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Posted 1 month ago

Hi Stuart, Thank you for leaving a review. We are glad you are happy with our service at Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Communication was timely and resolved my concerns to my satisfaction, though would of been nice if I received an email notification that they had responded so quickly to my initial concerns which lost me a few days.”

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Posted 1 month ago

Hi Roy, Thank you for leaving a review. I'm glad we could help you, sorry for the replies it is a busy time here at Skiddle! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

“i think the randomly generated queue was fair but stressful for some people, luckily i got a ticket but lots of people arent happu cus they didnt”

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Posted 1 month ago

Hi there, Thank you for leaving a review. This is purely for fairness we apologise if people missed out! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

“Couldn’t use the website on my phone, kept taking me to the last stages of payment and wouldn’t go through. Tried on my laptop and was super easy and fast and finally purchased my tickets. Would use again .”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Best using the app on your phone, and website on a computer, they don't like mixing! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

“Straight forward booking for events your interested in”

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Posted 1 month ago

Hi Andrew, Thank you for leaving a review. I'm glad the booking was straightforward for you! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

“I was not aware we had to register for each event individually. We were able to get tix for one of the 2 events as we did not know the second one went on sale overall the website is each to use”

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Posted 1 month ago

Hi Theresa, Thank you for leaving a review. Remind me is a feature for individual events which you do have to sign up separately. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

“The dropdown bar for the amount of tickets not easy to recognise/navigate. Pleased that it did not drop out with so many people trying to book tickets.”

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Posted 1 month ago

Hi Madge, Thank you for leaving a review. I'm glad you got the tickets you wanted in the end! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 17,522 reviews