“We are just back from a holiday in Corfu which was booked through Six Star Holidays. We were very disappointed in our room upon arrival. It was very small with limited wardrobe space which I could have tolerated, but the room was basically in an outdoor basement, immediately opposite the cleaners room. We spent 24 hours asking to be moved to a different room and were eventually told the hotel was full and nothing could be done. We were annoyed as we had booked the holiday months ago, so it wasn't a last minute booking. I phoned Six Star Holidays to see if they could intervene. I received a call back from them literally within 10 minutes max to be told that another room was now (miraculously) available. We were moved within 20 minutes of Six Stars call to our hotel. Really disappointed with our hotel as I feel it shouldn't have taken a call from our agent but a massive thank you to Six Star - most impressive thing for me was they dealt with our complaint immediately and had it sorted in no time - thank you Six Star I would definitely use your firm again”
“I've not yet travelled as my booking isn't until next year but so far the service was very good. Very helpful and took a note of the special occasions we are celebrating to see if the hotel could make it extra special for us.”
“We were very pleased with the service. We used six star holidays in Greece which we thoroughly enjoyed and are looking forward to our next holiday in Croatia”
“Very helpful and knowledgeable about the resorts. Was happy to look into various options and prices for us.
Competitive on price, considering the 'extras' that are included.
Looking forward the the rest of the six star service.”
“We have just come back from an eight day holiday to Crete with Six Star Holidays. Although still very bleary-eyed from the journey, I will be delighted to write a quick review on this company, of whom we had never heard before.
We saw an hotel in Crete that we like the looks of and thus found Six Star Holidays. I did not think I would ever be able to review an internet travel agency particularly positively, but on this occasion it will be a pleasure to do so.
My experience with this company has been positive from the start. The agent (Louise) who first contacted it after we requested a phone call bent over backward to be as helpful as anyone would hope to be at the receiving end of. She 'went away' to ensure she was able to answer my questions accurately and phoned back within no time at all with all answers.
We booked this with very short notice, and the only 'negative' feedback is that the tickets were obviously posted by second class mail, as they arrived after we left. However, all documentation also come by email, so we were not inconvenienced.
The inclusive top-class transfer by luxury Mercedes from the airport to the hotel and back again was invaluable: Wow! what luxury to sit down in leather, reclining seats with a bottle of cold water waiting for each passenger. This service might be overlooked, but comparing it to other passengers' coach transfers, this was pure 6* luxury!!
The agent also asked about personal circumstances and requested appropriate accommodation at the hotel, which was obviously taking into consideration and we had a room that was perfect for us.
We may never have heard of Six Star Holidays before, but next time we want to go on holiday, we will certainly go to this company straight away. On the assumption they will continue with their high-quality service, we will know we can expect the best.
Thank you Louise, and the people who are behind this impressive internet travel agency: Well Done!!”
“I received excellent service form the start of my enquiry. Excellent communication throughout from the team and in particular Louise Windram. The products on offer are excellent, including the price and the additional services. I would not hesitate to book with Six Star Holidays again. Thank you.”
“Six star holidays provided an outstanding service in finding us the best holiday deal they could. They provided us with valuable information from knowledgeable staff who had visited the destination. Fantastic service-thank you!”
“We are about to travel on the actual holiday on Wednesday - but the Six Star service certainly lives up to its name. Even check us in and send us our boarding card and ring to check they've arrived. Very impressed!”
“The friendly and competent Lisa has booked all aspects of our holiday for February 2016 at an amazing price. Extremely happy with the service Six Star Holidays have provided so far.”
