Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,010 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,010 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandie was extremely helpful with every aspect of our booking.”

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Posted 2 months ago

“Stacey was very helpfol with our booking and gave us a very good price.”

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Posted 2 months ago

“Super friendly and knowledgeable contact in Claire. Sorted out our booking with care and competence. Very impressed. Robin”

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Posted 2 months ago

“Always find them to be professional, knowledgeable and friendly. An excellent place to book your next holiday”

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Posted 2 months ago

“First, we would like to thank Shirley McCue for helping us with our booking on a fabulous cruise in November. Very professional handled all our problems (and then some) with a "smile" in her voice. We have used Six Star once before. Everyone I dealt with at Six Star were helpful whether we booked or not. The Service team answered our questions. Cannot fault anything, well done to all. Thanks again.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Dry pleased with the cruise package Kate has put together for east coast America in 25.”

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Posted 2 months ago

“Stacey was very helpful and it was so nice to speak to the same person who had booked our last cruise. All our questions were answered and we were guided through all the options. Even though her computer was playing up she even asked a collegue to ring us. 5* servive.”

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Posted 2 months ago

“Up to now very satisfied.with your service.also reply to emails quick and responses”

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Posted 2 months ago

“Having cruised for over 33 years Six Star Cruises offer the ultimate choice of Ships and places of interest to suit ones imagination. From start to finish you are ensured the best of service, The team has extensive knowledge and no matter what you spend they will get you the best deal possible. However in this instance Clair went that extra mile.”

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Posted 2 months ago

“Extremely professional, warm customer service.”

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Posted 2 months ago

“Laura is outstanding she thinks through all the real detail stuff, has really good knowledge of not only the trips but the boats/cabins and great empathy, she always goes the extra mile and delights with the outcome.”

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Posted 2 months ago

“Claire was very friendly and the most helpful consultant I have booked with since before the pandemic. Claire pulled out all the stops to make my travel arrangements as easy as possible.”

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Posted 2 months ago

“On the whole a very professional company. I don't think I have come across one person at six star cruises who does not go out of their way to help you. Phones are always answered professionally ( Love the fact that they match up your name to your number on the automated phone system... quite a unique personal touch) They don't always know the answer to your questions but will always try to find out. Only one slight niggle... hence the four stars on a couple of Occasions a person has promised to get back to me and they have not... maybe just very busy) On the whole as far as using a travel agency goes six star cruises are a very friendly and professional company.”

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Posted 2 months ago

“Following contact with several employees over the last few months, not all of which I’ve been impressed with, I was delighted to find Laura Wing both knowledgeable and efficient. She spent time making sure she understood what we wanted and looked at various options to find the best match.”

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Posted 2 months ago

“Very helpful and professional and explained everything in great detail.”

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Posted 2 months ago

“I have already done a review”

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Posted 2 months ago

“Few Niggles, BA flight turns out to be Aerlingus and I could have booked them cheaper myself had I known Hotels offered were 60 pounds less on booking.com per night An amendment to my name is still wrong. No I wouldn't use again”

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Posted 2 months ago

“Katie was extremely knowledgable and helpful and it was a pleasure to book with her.”

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Posted 3 months ago

“Dan is a brilliant cruise concierge. Very knowledgeable and focused. Always gets back to us when he says and sorts problems Gives us confidence Excellent”

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Posted 3 months ago

Six Star Cruises is rated 4.8 based on 5,010 reviews