Sistaglam Reviews

1.96 Rating 27 Reviews
E
Happiness Grade

Sistaglam have a Customer Happiness Grade of E. Customers are happy with their delivery and customer service but are unhappy with their refunds.

C

Delivery - Average

60.00%
Industry Average
Verry happy customer. Amazing dress , great price and fast delivery. I would recommend through on the Jessica Rose Flory Navy Beaded Maxi Dress to add embellishments on the straps as well. I wouldn't mind to pay more for that. Anyway, great job !
- Catalina
Good selection to choose from and fast delivery.
- Jacqui Tomkins
Very fast delivery, great price for an amazing dress.
- Mrs Gillian Mccallum
F

Refunds - Difficult

20.00%
Industry Average
20 to return both parcels) and then I contacted customer service with my postage receipts for the refund.
- Anonymous
Avoid!!!! material awful! Paid extra to return! Still awaiting refund! Customer service said they refunded me, then said oops the system was down so they have refunded me again, Still waiting 4 Weeks later, disgusting service!!!!
- Anonymous
AVOID !!!! shame I even have to give them a star. I placed my order on a Saturday and paid extra for next day delivery - I had still not received my order 1 week later. I contacted them everyday and was told false information. They ended up telling me they had not received my payment of £395.00 (which they had) and refused to give me a refund. Thank goodness I paid with my credit card.
- Anonymous
C
62.50%
Industry Average