Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,227 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 17th April 2024

571

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to use Simply Wigs as so helpful and efficient.”

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Posted 51 minutes ago

“The website was easy to navigate and the service was very good. Also very happy with my wig.”

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Posted 1 hour ago

“The wig is lovely, and the packaging and chocolate gift was a nice touch. I mistakenly ordered the wrong size and colour initially but emailed and they got back to me the very next day confirming they've changed the size and colour. Customer service is top notch.”

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Posted 3 hours ago

“Once you have mastered the technique of ordering from he website Simply Wigs re simply the best!”

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Posted 4 hours ago

“I ordered a wig for Eid celebrations (but left it very late!) and the team at Simply Wigs were so helpful when I requested a first class delivery. My wig arrived a day earlier than I anticipated and just in time for Eid - thank you to the team who helped arrange this! The wig itself is gorgeous (shine petite wig natural in chocolate mist) and arrived beautifully wrapped with a little chocolate surprise! These extra touches were lovely and I received lots of compliments for my new look. I highly recommend Simply Wigs and I would shop here again.”

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Posted 14 hours ago

“Unable to take my call immediately Simply Wigs returned my call promptly. The caller was pleasant courteous and extremely helpful and dealt with my request. An excellent customer service”

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Posted 19 hours ago

“Fabulous wigs at great prices. Speedy delivery too”

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Posted 19 hours ago

Thank you Diane for your fabulous 5-star review, we really do appreciate it! All the best, SW Team

Posted 1 hour ago

“Great hair piece good quality delivered in just a few days loved the little chocolate too well done SimplyWigs xx”

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Posted 21 hours ago

Thank you Barbara for your fab review, we really do appreciate it. We are so happy to hear you love your recent purchase, and was delivered quickly! All the best to you, SW Team

Posted 1 hour ago

“price of wigs has gone up though. Customer Service is excellent”

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Posted 22 hours ago

Thank you Katy for your review! Unfortunately we do require to increase the price of certain items. If you do see the same item at a lower price on a competitor's website, please do submit a Price Match through the website. Hope to speak with you again soon, SW Team

Posted 1 hour ago

“My Simply Wigs experience has been wonderful! They were very helpful through the process of picking my very first wig. Bethany Honey Blonde looks and feels wonderful. Thank you all! Dee Fieret”

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Posted 23 hours ago

Thank you Diane for your brill review of the Bethany wig, we really do appreciate it. We are so delighted to hear you are happy with your first purchase! We will be sure to pass your feedback to the team :) All the best to you, SW Team

Posted 1 hour ago

“Excellent service”

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Posted 1 day ago

Thank you Linda for your excellent review, we really do appreciate it! All the best to you, SW Team

Posted 1 hour ago

“Very pleased with the tape and pleased with service always good”

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Posted 1 day ago

Thank you Karen for your fab review, we really do appreciate it. All the best to you, SW Team

Posted 1 hour ago

“Very good service and lovely wigs”

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Posted 1 day ago

Thank you Julie for your lovely review, we really do appreciate it. All the best to you, SW Team

Posted 1 hour ago

“Excellent!!! What else can I say - helpful- pleasant amazing prices - thank you so much x”

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Posted 1 day ago

Thank you Elizabeth for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best to you, SW Team

Posted 1 hour ago

“Really happy with simply wigs and this is second time I’ve placed an order for wig clips, communication is fantastic as is the packaging, had to give 4 stars this time though as one of the snap clips I ordered in a pack was damaged and unusable, bent out of shape . Still very happy otherwise and would order again as this could’ve been easily missed.”

Helpful Report

Posted 1 day ago

Thank you for your review, it is very much appreciated! It's so lovely to hear you are happy with the communication from the team. We are however sorry to hear you found one of the clips to be unusable. If you do wish to discuss this further, please do call us on 01484 844557 and we will do our very best to assist. All the best, SW Team

Posted 1 hour ago

“Hardly any hair on product I recieved 😕”

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Posted 2 days ago

Thank you Jean for your feedback. We are sorry to hear you are unhappy with your recent purchase. We do allow our customers to return unsuitable items with 14 days of receiving them, for a refund. If you wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

Posted 1 hour ago

“Very good website My order came on time no fuss Would highly recommend”

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Posted 2 days ago

Thank you Valerie for your kind review, and for recommending us - we really do appreciate it. All the best to you, SW Team

Posted 1 hour ago

“Unfortunately I had to return the wig but I was very pleased with the excellent service I received.”

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Posted 2 days ago

Thank you for your kind words Joyce. We are so happy to hear you had received lovely service from the team. If you do wish to discuss alternatives, you know where we are :) All the best, SW Team

Posted 1 hour ago

“Whilst the hairpiece was not the correct colour for me , the service was excellent.”

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Posted 2 days ago

Thank you Carol for your excellent review! We're sorry to hear the hairpiece was an unsuitable match, but lovely to know you are happy with the service provided. All the best, SW Team x

Posted 1 hour ago

“Having bought wigs over the past few years, I was due and upgrade, as my wig had started to show ‘wearing out’ ! 🙃. Chose the same Bernstein Rooted & very happy with everything, from choice, delivery etc. Simply Wigs is definitely my ‘go to’ when it comes to wigs. THANKS”

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Posted 2 days ago

Thank you Thea for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and have enjoyed your experience with us! We do look forward to hearing from you again, SW Team

Posted 1 hour ago

Simply Wigs is rated 4.8 based on 12,227 reviews