Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,224 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,224 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 17th April 2024

571

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting put straight in the bin”

Helpful Report

Posted 2 years ago

Hello Florence. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unsuitable items within 14 days of receiving them. If you require any assistance in the future then please do not hesitate to contact us on 01484 844557. SW Team

Posted 2 years ago

“I posted a review about a wig that I purchased a few months ago. I gave a two-star rating because of my suspicions that this company buries negative reviews and/or neglects to put them on their website. I received a reply from the company where they said that they embrace all reviews to help buyers make educated decisions about their purchases and assuring me that the review would be posted to the website within a week or so. It has been a month. The review is still not up. I cannot speak to all of the products on this website but what I can say is that I just posted that I found the colouring of the wig to be very odd (even though it looked okay-ish in photos, only the top was the lighter auburn colors and the bottom half was all dark brown--definitely not a "mix" or blend) and the microfiber hair to be extremely uncomfortable and they have intentionally refused to post that review. Buy from this site if you would like, I did receive my product and it came in a timely fashion, but know that you cannot trust the onsite product reviews because they are only posting the good.”

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Posted 2 years ago

“Real hair enhancer doesn’t feel secure, wasted hundreds of pounds”

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Posted 3 years ago

“Non ho ancora ricevuto la mia parrucca. È passato un mese e mezzo e sono molto infastidita! Per favore controllare i vostri corrieri. Ho pagato anche 77 euro per la spedizione, ma non ho più traccia del pacco”

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Posted 3 years ago

“I placed an order 3 weeks ago and it still hasn’t been received.”

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Posted 3 years ago

“Wig was supposed to be petite. Wig was way too large and color way different than picture indicated. In order to return wig it would cost $176.00 for shipping. Needless to say I will not be ordering from Simply Wigs again.”

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Posted 3 years ago

“Poor don’t sit especially at the front of your head like the videos Quality of wig awful tangle so easily Just rubbish not like the glamorous videos on adverts Messages through messenger few days ago so customer service is very poor Post this on your feedback page ! I wonder”

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Posted 3 years ago

“I still waiting my order Ana”

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Posted 3 years ago

“I didn't recived my wig yet, I've writed an email some days ago but no answers from you.”

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Posted 3 years ago

“Totally in happy it’s a completely different red than it looked I have wasted My money as no where near does it match very dissatisfied”

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Posted 3 years ago

“hi, I have a problem with your shipment that has not yet been delivered to me. The package is in stock and they continue to postpone delivery due to brexit. It is not possible to wait that long for a delivery. I ask if possible the reimbursement of the expenses.”

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Posted 3 years ago

“Not my head size .”

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Posted 3 years ago

“Bought a wig cap that just slips of my head. Wrote to the company twice had one reply regarding it and it was no returns with no other options. So that was money I cannot afford to loose lost. Not happy and won't use again”

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Posted 3 years ago

“Nowhere near the colour I had expected. Very disappointed.”

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Posted 3 years ago

“Serious stocking problems. Why has every wig I've ordered gone on "back order" why? not tell people at the checkout they will be waiting weeks for their delivery, especially ladies that have no or little hair due to various reasons or health conditions. This to me is discusting. Yes there are many good reviews when the order goes right but when it goes wrong there are many complaints and bad reviews about unhelpful customer service and struggles to get refunds back. If you shop around there are many cheaper suppliers now simply wigs has lost all its EU customers due to Brexit, they have had to put prices up. Maybe it's time to simply find a new supplier. Shame on any company that plays with ill ladies money!!”

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Posted 3 years ago

“Sadly I still haven’t received my order made on the 31/12/20 The only contact received is to tell me why you are unable to process my order and this was.after I contacted you.”

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Posted 3 years ago

“Simply bad”

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Posted 3 years ago

“Been waiting over 2 weeks still not received my parcel”

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Posted 3 years ago

“The item took over 2 weeks to arrive and when I asked why, I didn’t even get an apology for the delay just an abrupt reply. Therefore I would not use them again.”

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Posted 3 years ago

“I cant really review on my purchase because I have not received my goods as to date. I ordered my goods two weeks ago. Have not received as yet.”

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Posted 3 years ago

Simply Wigs is rated 4.8 based on 12,224 reviews