Simply Wigs Reviews

4.8 Rating 12,223 Reviews
96 %
of reviewers recommend Simply Wigs
4.8
Based on 12,223 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Simply Wigs 5 star review on 17th April 2024
Sarah Smiddy
Simply Wigs 5 star review on 12th April 2024
Lorraine Sibthorp
Simply Wigs 5 star review on 12th April 2024
T Mahoney Mahoney
Simply Wigs 5 star review on 10th April 2024
Lily Brogan
Simply Wigs 5 star review on 10th April 2024
Angela Hurley
Simply Wigs 4 star review on 27th March 2024
Anonymous
Simply Wigs 5 star review on 25th March 2024
Anonymous
571
Anonymous
Anonymous  // 01/01/2019
5
Verified Reviewer
Brilliant customer service from my first phone call through to my appointment with Sue. It's my first wig and Sue was so kind, helpful and professional. Couldn't ask for more, I feel like me again. Thank you, Simply Wigs.
Simply Wigs 5 star review on 3rd April 2023
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(Simply Shop) - Posted 1 year ago
Thank you for your brill review, and for sending in your picture, you really do look amazing! We are so delighted to hear that you had enjoyed your Simply Wigs shop experience, we will be sure to pass on your lovely comments to Sue. If we can be of any assistance in the future, you know where we are :) SW Team x
Posted 11 months ago
5
Helen Lovatt
After carefully chosing my Ellen Wille wig, wasn't too confident about buying on line,(I already purchased the same brand from a local shop). It arrived beautifully packaged and i loved it the moment i put it on, very natural looking, colour just as shown on the add. I love it, as do all my friends and family. Very versatile too, can tie back, use hair clips etc. Very happy customer, will be wearing it till my hair grows back..and maybe longer!
Simply Wigs 5 star review on 25th March 2023
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Posted 1 year ago
Thank you Helen for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, as you do look fabulous! If you do require any assistance in the future, please do call 01484 844557, and one of our friendly Customer Service team will be more than happy to assist :) All the best to you, SW Team
Posted 11 months ago
5
Rachel
Excellent customer service, so friendly and helpful! Recently bought Simmer Elite by Raquel Welch, my favourite to date!
Simply Wigs 5 star review on 25th March 2023
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Posted 1 year ago
Thank you Rachel for your excellent review, we really do appreciate it! We are so delighted to hear that you are happy with the Simmer Elite, as this is a Simply Wigs favourite, and looks amazing on you :) We do hope you enjoy the rest of your day, SW Team x
Posted 11 months ago
5
Jane
Thank you for all your help and showing me how to attach my topper, what a lovely lady helped me ! A great service.
Simply Wigs 5 star review on 23rd March 2023
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Posted 1 year ago
Thank you Jane for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your new enhancer, and the colour match is perfect :) All the best to you, SW Team x
Posted 11 months ago
5
RUTH EADIE
I have had so many compliments about my wig and people are shocked it isn’t my real hair. The wig is very comfortable and stylish and I feel so much more confident when I go out.
Simply Wigs 5 star review on 23rd March 2023
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Posted 1 year ago
Thank you Ruth for your kind review, and for sharing your purchase with us, you really do look amazing! We are so delighted to hear that you are happy with your purchase, and you have been receiving compliments on your new look :) All the best to you, SW Team
Posted 11 months ago
5
Betty
I’ve been ordering from simply wigs for many years as she is 86 years and had alopica for over 30 years the ordering is so easy and if mum wants to try a different style the return is so simple to do if it’s not suitable thank you simply wigs
Simply Wigs 5 star review on 21st March 2023
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Posted 1 year ago
Thank you Betty for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, as you do look amazing! It's also so lovely to know that you have been enjoying your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team
Posted 11 months ago
5
AMANDA STREVENS
I have been using wig companies for 30 years and without doubt, Simply Wigs are The Best. They are swift at processing orders and incredibly helpful with choosing styles. Then, when I returned the styles which I didnt want the refunds were quickly handled.
Simply Wigs 5 star review on 6th March 2023
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Posted 1 year ago
Thank you Amanda for your lovely review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team x
Posted 1 year ago
5
Susan Angoy
A lovely natural-looking wig with great colours and style. It is super easy to maintain and keeps its style effortlessly. I've received many compliments on it and will certainly buy another from Simply Wigs. Also good customer service
Simply Wigs 5 star review on 3rd March 2023
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Posted 1 year ago
Thank you Susan for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you have been receiving lovely compliments on your new style :) All the best to you, SW Team
Posted 1 year ago
5
Andi
The assistant was very helpful and knowledged and nothing was too much. Would definitely use you again
Simply Wigs 5 star review on 20th February 2023
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Posted 1 year ago
Thank you Andi for your kind review, and for sharing your purchase with us, we really do appreciate it! We are so delighted to hear that you are happy with your new style, and you would happily purchase from us again :) All the best to you, SW Team x
Posted 1 year ago
5
Anca Ionela Vasile
I fight with cancer for more than 1 year now, got through chemo and now immunotherapy. After the chemo my hair grew back but lost it for the second time when I started immuno. I already had a wig with slightly longer hair but since spring/summer is coming was looking for something shorter that would not heat me up. And I found the Ignite wig In Toffe Truffle color. Never I have thought that I would fall in love with this wig. I just love love love it! It has an awesome color, stays very well on the head, is so comfy that I forget about it and you cannot tell that it's a wig. The front lace is so thin and blends is so well with the skin. More than this I can style it on both sides as it is not fixed on one side! I would recommend it any time, not only with 5 stars but with 10!
Simply Wigs 5 star review on 17th February 2023
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Posted 1 year ago
Thank you Anca for taking the time to write your review, we really do appreciate it. it's so lovely to know that you have found the perfect style for you, whilst of course going through treatment. The Ignite is one of Simply Wigs' favourite styles, so we are so delighted to hear that you love it, and would recommend this style to others! We do hope you keep well, and please do let us know if you require any assistance in the future. All the best, SW Team x
Posted 1 year ago
4
Linda
I bought the Twist Ups Wavy Hairware Hairpiece and love it. Everyone thinks it’s my own hair. I have sent for another hairpiece this time a Twist ups Straight Hairwear piece. Colour I chose is Golden Blonde/Butterscotch. I am hoping it comes in time for my holiday. Great customer service too. I don’t think I could live without my hair piece now and will certainly buy more over the year. Reasonable prices to buy them but cost of returning one was rather expensive. Need to find a cheaper way of returning items. Other than that I can’t fault SW. Thank You. Simply Wigs. Linda.
Simply Wigs 4 star review on 14th February 2023
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Posted 1 year ago
Thank you Linda for your kind review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have found a style and colour which is perfect for you :) Thank you also for your feedback on the returns, we shall be sure to pass this on to the relevant people. If you require any assistance in the future, please do contact us! All the best, SW Team
Posted 1 year ago
5
Unverified Reviewer
Great company, fabulous customer service, fast delivery. I lost my hair very suddenly due to alopecia, and simply wigs have really helped me to feel feminine and me again. Already have my eye on another wig to add to my collection.
Simply Wigs 5 star review on 14th February 2023
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Posted 1 year ago
Thank you for your lovely review, and for sharing your fabulous purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your experience with us, and love your new style :) All the best to you, SW Team
Posted 1 year ago
5
Roseleen Fowler
This is my 3rd Lucca Deluxe. I love them all. Easy to wear. Looks so natural. A real confidence builder. I wish I had bought my wigs years ago. Finally I gave in to the alopecia and I can honestly say it's the best thing I've ever done. Simply wigs has been amazing I've tried lots and returned lots never a problem. Always very helpful.
Simply Wigs 5 star review on 8th February 2023
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Posted 1 year ago
Thank you Roseleen to write such a wonderful review of your experience, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have been happy with the beautiful Lucca Deluxe wigs, and they have given you a confidence boost :) We hope to hear from you again soon, SW Team
Posted 1 year ago
5
Li YUAN
Pixie wig is very trendy. It looks more expensive and natural than it costs.
Simply Wigs 5 star review on 8th February 2023
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Posted 1 year ago
Thank you Li for your wonderful review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you love your new style :) All the best, SW Team
Posted 1 year ago
5
Katarina Moberg
They kept me updated about the process and all of the costs, so there were no surprises. Very helpful. The price of the wigs are on the more expensive side, but it’s definitely worth it. Would recommend this shop to anyone looking for comfortable, life-like wigs.
Simply Wigs 5 star review on 3rd February 2023
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Posted 1 year ago
Thank you Katarina for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your recent purchase, and you would recommend us :) We do hope to be hearing from you again soon, SW Team x
Posted 1 year ago
5
Heidi Lemke-Schnell
For many years I have been buying my wigs at Simply Wigs. It is always very nice to talk to Laura. She has helped me every time with explanations and colour advice. Thank you so much for your efficiency. Though ist was easier before BREXIT we manage.
Simply Wigs 5 star review on 2nd February 2023
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Posted 1 year ago
Thank you Heidi for your lovely review, we really do appreciate it. Laura is always going above and beyond for their customers, so we will be sure to pass on your kind words! If you need any assistance in the future, please do contact us, we are always here to help. SW Team
Posted 1 year ago
5
Sharon Endersby
SW are always 100% with customer service. I cannot fault any aspect of this wonderful company. I have bought many beautiful wigs and will no doubt continue to do so. Simply Wigs = Simply Wonderful.
Simply Wigs 5 star review on 31st January 2023
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Posted 1 year ago
Thank you Sharon for your wonderful review, we really do appreciate it! We are so delighted to hear that you love your recent purchase, you look amazing! We look forward to hearing from you again soon, SW Team :)x
Posted 1 year ago
5
Janet Rendall
Simply wigs are so helpful and friendly. I have been very pleased with all of my purchases.
Simply Wigs 5 star review on 24th January 2023
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Posted 1 year ago
Thank you Janet for your kind review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have been happy with your orders :) We hope to speak with you again soon, SW Team x
Posted 1 year ago
5
Unverified Reviewer
Excellent advice and support given. My wigs arrived quickly and beautifully packed. Returns were simple with out any hassle. The lady on the has been so understanding and informative and very helpful.
Simply Wigs 5 star review on 12th January 2023
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Posted 1 year ago
Thank you for your excellent review, and for sharing your purchase with us, you look amazing! It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers and we shall be sure to pass on your lovely comments. Please do contact us if you need any assistance in the future, SW Team
Posted 1 year ago
5
Rachel
A very good product and an accurate description. I have bought a couple of wigs from themselves, and I will go back to them again. The feedback and delivery they provide is very good.
Simply Wigs 5 star review on 1st January 2023
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Posted 1 year ago
Thank you Rachel for your lovely review, and for sharing your purchase with us, you look fab! We are so delighted to hear that you are happy with your Simply Wigs experience, as the team do strive for excellence :) All the best to you, SW Team
Posted 1 year ago
5
Valerie Vernon
I rang simply wigs and asked if emailed some photos of how my hair was before hair loss through medication would they be able to advise. Emma Jay then sent me some suggestions, I purchased 2, they arrived very quickly, 1 was great the other I decided to send back, again this was easy and refund soon in my account. Will definitely purchase from them again
Simply Wigs 5 star review on 29th December 2022
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Posted 1 year ago
Thank you Valerie for taking the time to review your experience with us, we are delighted to hear you are happy! Emma-Jay is always going above and beyond for her customers, so we will be sure to pass on your lovely comments :) We hope to be hearing from you again soon, SW Team x
Posted 1 year ago
5
Verified Buyer
Love the length and colour. Still getting used to the top.
Simply Wigs 5 star review on 27th December 2022
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Posted 1 year ago
Thank you for your wonderful review, and for sharing you purchase with us, you look fab! It's lovely to know that you are happy with your purchase. All the best, SW Team
Posted 1 year ago
5
Heidi Mackie
Wry helpful when there was a hold up and kept me informed all the way, good quality wigs as I have now had a few
Simply Wigs 5 star review on 21st December 2022
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Posted 1 year ago
Thank you Heidi for your brill review and for sharing your purchase, you look amazing! We hope to hear from you again soon, SW Team
Posted 1 year ago
5
Lyn Harris
Ordered the Ellen Wille Luna Modixx in pastel rose. Ordering was easy with all details really clear on the website. Email updates on postage and arrived on time, even with the postal strikes. I absolutely love this wig, it's so soft and light to wear and hasn't yet matted as with some others I have. Definitely going to order more in blonde. Great service, great wig
Simply Wigs 5 star review on 16th December 2022
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Posted 1 year ago
Thank you Lyn for taking the time to write such a lovely review, and for sharing your fabulous purchase, you look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers. We do look forward to be hearing from you again, SW Team
Posted 1 year ago
5
Pam Parselle
No matter who you speak to at Simply Wigs the friendly helpfulnesses is always amazing.
Simply Wigs 5 star review on 13th December 2022
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Posted 1 year ago
Thank you Pam for your lovely words! We are so delighted to hear you have enjoyed your experience with us :) All the best to you, SW Team
Posted 1 year ago
5
Rita
Simply wigs are the only firm I now deal with there customer service is brilliant no hassle if you need to return a wig and the girls who you deal on the phones are so helpful carry on the good work x
Simply Wigs 5 star review on 13th December 2022
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Posted 1 year ago
Thank you Rita for your brill review, and for sharing your purchase with us. You do look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience. We hope you enjoy the rest of your day, SW Team x
Posted 1 year ago
4
Angela Hattley
The wig was good quality and arrived quickly. The colour is a bit dark for me but still ok.for a change. Good wig for older ladies like myself
Simply Wigs 4 star review on 8th December 2022
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Posted 1 year ago
Thank you Angela for your brill review, and for sharing your fab purchase with us, we really do appreciate it :) We hope to hear from you again! All the best to you, SW Team
Posted 1 year ago
5
Sue
This hair enhancer is a game changer! Looks almost identical in colour to my natural shade and blends in beautifully. So light to wear and clips in firmly. Have always had very fine hair but was conscious of my scalp shining through. This enhancer transforms my hair in a very natural way. You really can’t tell it’s there - just makes my hair look lustrous and well styled. Great price for a beginner and very quick delivery. I got a discount code for future purchases too so I’m going to order a second one so I can rotate them.
Simply Wigs 5 star review on 5th December 2022
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Posted 1 year ago
Thank you Sue for your brill review, and for sharing your fabulous purchase with us, we really do appreciate it! We are so delighted to hear that you are happy with your new hair enhancer, and the colour match looks perfect for you :) It's lovely to hear that you will be placing a second order and we look forward to hearing from you again soon. All the best to you, SW Team x
Posted 1 year ago
5
Verified Buyer
Megan Noriko in Frosti Blonde. Love it, everyone thought I'd changed my own hair. Really pleased thankyou
Simply Wigs 5 star review on 23rd November 2022
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Posted 1 year ago
Thank you for your review, we really do appreciate it! We are so delighted to hear that you are happy with your purchase of the Megan, as it is a customer favourite (especially in the Frosti Blonde!) All the best, SW Team
Posted 1 year ago
5
Angela Stokes
You are an essential part of my life, I have hardly any hair and it gets less and less due to an autoimmune disease...the bald look doesn't really work when you are old!
Simply Wigs 5 star review on 15th November 2022
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Posted 1 year ago
Thank you Angela for your fab review, and for sharing your purchase with us. You do look amazing! We hope that you enjoy the rest of your day, SW Team :)
Posted 1 year ago
Simply Wigs is rated 4.8 based on 12,223 reviews