Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,231 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,231 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 17th April 2024

571

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website My order came on time no fuss Would highly recommend”

Helpful Report

Posted 2 days ago

Thank you Valerie for your kind review, and for recommending us - we really do appreciate it. All the best to you, SW Team

Posted 22 hours ago

“Unfortunately I had to return the wig but I was very pleased with the excellent service I received.”

Helpful Report

Posted 2 days ago

Thank you for your kind words Joyce. We are so happy to hear you had received lovely service from the team. If you do wish to discuss alternatives, you know where we are :) All the best, SW Team

Posted 22 hours ago

“Whilst the hairpiece was not the correct colour for me , the service was excellent.”

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Posted 2 days ago

Thank you Carol for your excellent review! We're sorry to hear the hairpiece was an unsuitable match, but lovely to know you are happy with the service provided. All the best, SW Team x

Posted 22 hours ago

“Having bought wigs over the past few years, I was due and upgrade, as my wig had started to show ‘wearing out’ ! 🙃. Chose the same Bernstein Rooted & very happy with everything, from choice, delivery etc. Simply Wigs is definitely my ‘go to’ when it comes to wigs. THANKS”

Helpful Report

Posted 3 days ago

Thank you Thea for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and have enjoyed your experience with us! We do look forward to hearing from you again, SW Team

Posted 22 hours ago

“The staff are very helpful and friendly. A pleasure to deal with the company”

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Posted 4 days ago

Thank you Doreen for your wonderful review, we really do appreciate it! We are so delighted to hear you have loved your Simply Wigs experience! All the best, SW Team

Posted 23 hours ago

“Lovely friendly staff very helpful and quick service when purchasing wig in store and online Excellent quality wigs”

Helpful Report

Posted 4 days ago

Thank you Kaye for your excellent review, we really do appreciate it. It's so lovely to know you have enjoyed both the online and shop experience! All the best, SW Team x

Posted 23 hours ago

“Really lovely people to deal with.”

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Posted 5 days ago

Thank you Andrea for your lovely review. The team are always happy to help, so we will be sure to pass on your comments. All the best to you, SW Team

Posted 23 hours ago

“simply wigs _ simply the best”

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Posted 5 days ago

Thank you for your brill 5-star review! All the best, SW Team

Posted 23 hours ago

“Excellent sevice. Great wigs”

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Posted 5 days ago

Thank you Maxine for your excellent review! All the best, SW Team

Posted 23 hours ago

“I’m thrilled with my hair piece, it’s highlighted beautifully and for the forst time in years I feel confident about my appearance. Thank you x”

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Posted 5 days ago

Thank you for your fantastic review! We are so happy to hear your are thrilled with your hairpiece, and seems to be the perfect colour for you. All the best, SW Team x

Posted 23 hours ago

“Fantastic service , great wigs”

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Posted 5 days ago

Thank you Karen for your fab review, it is very much appreciated! All the best, SW Team

Posted 23 hours ago

“Absolutely first class!! Customer care team are wonderful. I ordered an item which although lovely was too dark for me. Both CC ladies that I spoke to were helpful, polite and took time to make sure I got the right colour second time around. My hair enhancer is gorgeous and I would thoroughly recommend Simply Wigs 👌🌟”

Helpful Report

Posted 5 days ago

Thank you for your lovely review, and for recommending us- we really do appreciate it. We are so delighted to hear the girls in Customer Service could be of assistance in helping you find the right colour! We will be sure to pass on your comments. All the best to you, SW Team

Posted 23 hours ago

“I've bought from here several times over the years. I love the deals and the ease of purchasing. Everything comes in a timely manner and well packaged and presented”

Helpful Report

Posted 5 days ago

Thank you Frances for your lovely review and custom, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience! We look forward to hearing from you again soon, SW Team

Posted 1 day ago

“A great choice of wigs especially as I am going through chemotherapy. When I chose a wig was was not available the team was very helpful and refund was immediate. I would be very pleased to recommend Simply Wigs.”

Helpful Report

Posted 5 days ago

Thank you Sima for your fab review, and for recommending us - we really do appreciate it. We're sorry to hear your order was unavailable, but lovely to hear your refund was processed quickly. Please do contact us on 01484 844557 if you require any assistance in choosing an alternative. All the best, SW Team

Posted 1 day ago

“As always, great service! Thank you.”

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Posted 5 days ago

Thank you Florentina for your fab review, we really do appreciate it! All the best to you, SW Team

Posted 1 day ago

“Very good service, quick and reliable. Brilliant range. Nice to get a complementary choccie, too!”

Helpful Report

Posted 6 days ago

Thank you Helen for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience, and you had enjoyed your chocolate treat. All the best to you, SW Team

Posted 1 day ago

“Very helpful indeed as well as very efficient. Sadly the wig did nothing for me but they were again very helpful and efficient dealing with the return and refund. Although I had to return the wig I felt the quality of the hair was excellent. I thoroughly recommend them”

Helpful Report

Posted 6 days ago

Thank you Ann for your kind review, and for recommending us - we really do appreciate it. We are sorry to hear that you had to return your order for a refund, but lovely to hear you liked the quality of the hair! If you do require any assistance in choosing an alternative, please do contact us on 01484 844557 :) All the best, SW Team

Posted 1 day ago

“Unfortunately the wig I purchased was too long and very dark for me. Simply wigs were excellent at refunding my purchase. I have now reordered another wig which I am pretty sure would be much more suitable for me. Thank you very much.”

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Posted 6 days ago

Thank you Christina for your excellent review, we really do appreciate it. It is so lovely to know that you received your refund quickly, and have chosen your alternative style! Please do let us know how you get on, SW Team x

Posted 1 day ago

“I love working to find my ideal wig with this company.I need a lit of extra help due to health reasons and nothing seems too much trouble.Niw I've discovered their price match facility, I won't shop anywhere else Cx”

Helpful Report

Posted 1 week ago

Thank you Carole for your kind words, we really do appreciate it. Our team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely comments. Hope to speak with you again soon, SW Team

Posted 1 day ago

“Services is always friendly and prompt. If any delays always explained in advance. The only feedback I have is if you are foreign you cannot return the wig even though I pay the taxes and duties so don't understand the issue. the wigs are excellent quality and last a long time.”

Helpful Report

Posted 1 week ago

Thank you Michelle for your review, it is very much appreciated! Thank you also for passing on your feedback regarding International Orders. If you do wish to discuss this further, please do contact us - we are always here to help. SW Team

Posted 1 day ago

Simply Wigs is rated 4.8 based on 12,231 reviews