“All the staff from Gary to Remi, Rich and 'Uncle Nesbitt' were true to their word and clean and efficient with their work. Thoroughly recommend to all. Many thanks to all.”
“The house is much warmer now. Though it took longer to install because they had to replace a lot of lead piping with copper piping we weren't charged any more than the estimate.”
“I rang simply warmer to come and give me a quote, surveyor came round who was very pleasant and explained everything in detail, no sales pitch , our new boiler was fitted within two weeks, excellent service .........happy customer ...Thank you”
“Despite a last minute change to the installation date (due to unforseen circumstances), our old tank system was removed & the new combi boiler fitted all in one day.
At one point we had 4 workers on site all at once (1 engineer removing old, 1 engineer installing new, the builder to patch up walls & brickwork and the electrician wiring the system & fitting our nest controller system).
All the guys were super friendly & efficient in their roles & had us back up & running again with minimal fuss.
Our home was respected by all, despite it being temporarily turned into a building site, with our carpets & floors being covered to protect them from the work in progress.
The 10 year warranty will give us peace of mind for the years ahead & I simply can't recommend simply warmer enough.
A+++++”
“Boiler installed ok but valves on radiator placed back incorrectly and new ones placed incorrectly causing noise and cluncking and company have failed to return to re set valves correctly and just tell us to lower the thermostat which does not rectify the problem”
Hi Julia, could you please provide me with your property address as I cannot find you on our system. Also, you have noted the reference as "20/05/2015 - Boiler Installation", I cannot find any installations for this contract on that date. If there is a problem with your valves I am afraid that as the installation was over two years ago these will now be out of warranty. Also, depending on the make of boiler you have and the warranty length you have, this may also now be out of warranty. If you would be so kind as to send me your address to my email address and I will be more than happy to investigate this for you. Kind Regards, Laura Edwards, Simply Warmer Team Leader (laura.edwards@simplywarmer.co.uk).
“All the people at Simply Warmer from the Tradesman, the Quality Assurance Inspector and The Customer Service Team have been very professional in all their dealings with us. Very impressed with the Service, thank you,.will certainly recommend you to friends and family”
Hi Mr Smith, thank you for taking the time to complete a review for Simply Warmer. Thank you for your kind words and we are very happy that you have enjoyed the whole experience from start to finish including our engineers, electricians and admin staff. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
Hi Mr Ceesay, thank you for taking the time to complete a review for Simply Warmer. We are very pleased that you are happy with your installation and we are glad you are warm and cosy now for the winter. We hope you enjoy many years of warmth and comfort from your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
“The whole process from the initial advice to installation was superb. Thanks to your excellent friendly installation guys and advisers we are now as warm as toast in an old house that was always previously a bit chilly...and all for a competitive price. Thank you.”
Hi Miss Midgely, thank you for taking the time to complete a review for Simply Warmer. We are extremely pleased that you are now cosy and warm and hope that you have a lovely, toasty Christmas! We hope you enjoy many years of comfort from your new boiler with the added assurance that your ten year warranty brings! I will pass your kind words onto all involved. Kind Regards, The Simply Warmer Team.
“I would like to take this opportunity to say I am over the moon with our new boiler. It knocks a thousands spots of the one that has been replaced. Within half an hour of the new boiler being commissioned and switched on we had a very toasty home. The efficiency of the Worcester Bosch Greenstar 30i is second. It was professionally installed by your engineers, who where courteous all the time. I love the new nest to control the heating system too. The mere fact that I can turn the heating on before I arrive home is brilliant. Thank you. You will be recommended to others. Craig Loftus”
Hi Mr Loftus, thank you for taking the time to complete a review for Simply Warmer. Here at Simply Warmer we aim for the highest possible standard in all areas of our business, your comments show that we are doing a great job so thank you! We are extremely pleased that you are happy with your new boiler and the whole process and will pass your kind words onto all involved including our engineers. We hope you enjoy many years of warmth and comfort form your new boiler with the added assurance that your ten year warranty brings. Kind Regards, The Simply Warmer Team.
Dear Client, thank you for taking the time to complete a review for Simply Warmer. I am very sorry to hear that you are having difficulties with your new Nest system I have emailed our Operations Department in regards to this and they will be in touch shortly to help you resolve this problem. We will have you up and running to your requirements soon. Kind regards, The Simply Warmer Team.
