Simply Scuba Reviews

2.44 Rating 9 Reviews
E
Happiness Grade
Read Simply Scuba Reviews
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Phone:

0844 567 7070

Email:

customer.services@simplyscuba.com

Location:

5 Jubilee Way, Eurocentre, Faversham,, Whitstable United Kingdom

Simply Scuba have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their delivery and refunds.

F

Delivery - Slow

25.00%
Industry Average
The reason why i wanted to but from simply was that they seemed to be a large reputable company and they had next day delivery .
- Peter Cooper
D

Refunds - Average

50.00%
Industry Average
I purchased an item of clothing as a gift. Unfortunately it didn't fit. I happened to be 2 weeks outside the usual 28-days (due to being too organised) and although I didn't request a refund, was therefore refused a straight exchange. Overall, I'm disappointed with the company attitude to customer care, and won't be ordering from them in the future. Anyone considering using this company should take this into account beforehand.
- Anonymous
We can refund your computer so you can buy it elsewhere .
- Peter Cooper
B-
66.67%
Industry Average
Very quick and easy to order what I wanted and as promised delivered the next day. I would recommend to anyone. Fantastic service
- Catherine Aston
Online shopping very comprehensive, easy to look for products, quick service regarding postage, and good after sales service.
- Bronwyn Bernhard