SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.87

4.9 Rating 886 Reviews

97 %

of reviewers recommend SimplyHair

4.9

Based on 886 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 14th April 2024

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hair lasts a good 9 months if looked after. Good quality fast delivery. Great customer service”

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Posted 2 months ago

“Hi having bought extensions from you several times before I am a bit disappointed this time . The hair feels very thin i usually don’t need 3 packets in but have 3 in and feel it needs more .”

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Posted 2 months ago

“excellent service and great product. Always buy from this supplier”

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Posted 2 months ago

“Super happy with our tape extensions. X”

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Posted 2 months ago

“Absolutely love the black and gold flamingo pop up foils!!!! Can’t wait for my clients to see them 😍”

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Posted 2 months ago

“Amazing quality products and super service. I have had a subscription for the palm foil to be delivered every month for over a year now. It was so easy to postpone a scheduled delivery while I was off work after an operation. All my clients comment on the lovely foil. Doesn't slip in the hair, super strong and easy to fold. 10/10!”

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Posted 3 months ago

“I didn’t receive what I order (Tape for hair extensions)…. Somehow, I received a dimmer switch!!!! So not only is it not what I ordered, it had absolutely nothing to do with hair! I’m so disappointed”

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Posted 3 months ago

Hi Alexandra! We're so sorry you've had this experience! Having investigated this, it appears to be a cross labelling by Royal Mail. Our customer services will be in touch to arrange a full refund or replacement for you! Thanks for your understanding!

Posted 3 months ago

“Myself & all of my clients LOVE the hair from simply hair, always last a long time & doesn’t get tuggy like a lot of other hair! Will continue to use for clients ❤️”

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Posted 3 months ago

“I found out about this brand via my hairdresser and I'm so glad I did. I made a brilliant purchase (hair extension brush), the website is user friendly and has a good range of products, the hairbrush was dispatched really quickly so it arrived without delay. I'm really pleased!”

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Posted 3 months ago

“There are so good”

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Posted 4 months ago

“Me and my clients are always thrilled with the hair quality plus the customer service is second to none. The best of the best.”

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Posted 4 months ago

“Hair quality great and colour lovely But this is second time it’s taken three days to arrive Meant cancelling appointment”

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Posted 4 months ago

“Brilliant surprise, what a treat thanks!”

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Posted 4 months ago

“Great products, great quality, great service. Thank you”

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Posted 4 months ago

“Realy not happy !!! colours not true to colour ring it seems if they can't get the colour right they put toners on in dark ash !!!! The glue on tabs are hit and miss if they are sticky or not !!! Ordered. Twice now directly and through over person a lot of times So disappointed , hair colours always out of stock or always got dark ashy toners on them !! If they are going to darken shades they should make new colour rings reflecting the true colours !!!! The quality of hair is good if you can get it to match be prepared to have to change glue tabs!!!!!! Customers service is not existent with this company until they get bad reviews !!”

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Posted 4 months ago

“Not what I expected it to feel like”

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Posted 4 months ago

Hi there! We're so sorry to hear that the items you ordered don't meet your expectations. We're always happy to refund or exchange items that you're not happy with as long as they're unused & in their original packaging. To arrange a refund or exchange, please reach out to our customer service team on hello@simplyhair.co.uk who will be happy to help!

Posted 4 months ago

“I love the pop up foils from simply hair! Not only are the easy to use they look great! The items always arrive quickly and very well packaged. I won’t buy my foils from anywhere else now.”