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Simply Be Reviews

2.6 Rating 165 Reviews

39 %

of reviewers recommend Simply Be

Company Reviews

2.6

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Read Simply Be Reviews

About Simply Be:

Fashion without limits in sizes 14-32! All the latest looks including plus size dresses & jeans, as well as designer plus size clothing by Anna Scholz & Joe Browns. Simply Be provides plus size clothing in the latest fashions for confident, curvy women. As well as our own gorgeous clothing, Simply Be brings you the most fabulous fashion from big brands and designers. Fashion in sizes 14-32, all sizes one price.

Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Simply Be 1 star review on 7th March 2024

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 20th December 2022

Simply Be 5 star review on 18th May 2022

Simply Be 5 star review on 18th May 2022

Simply Be 5 star review on 18th May 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two swimsuits for my wife. They arrived promptly and fitted perfectly. Great quality product. Will definitely shop with them again.”

Posted 1 week ago

“I would leave no stars if I could. Absolutely disgusting company. Reading other reviews here too, simply be obviously like to steal from their customers. I originally ordered a pair of boots for £54.00. They were too big so I returned them via Evri through local shop. A few weeks later I received a parcel from simply be containing an absolutely disgusting pair of mens holey well worn trainers with a note attached saying wrong item sent back! Obviously someone has scammed either from the shop or driver and so I contacted simply be. They hardly bother to reply and if they do they insinuate you are the scammer. Their customer service is beyond abysmal and I will obviously never use them again nor will anyone I know. They are a disgusting immoral company abd do not care at all about customer care.”

Posted 2 weeks ago

“I ordered a dress that I have in numerous different patterns. When it came it was in my estimate a size 16+ rather than a size 10 as was on the label. I sent an email requesting a replacement or return as the product was faulty. I even attached a photo of me wearing the dress, clearly outsized. I asked if I needed to return if they would reimburse the 5.99 I paid for fast delivery. I received a generic email in response saying different vendors have different sizes and to follow the normal returns process. Really disappointing as the item is not a size 10.”

Simply Be 1 star review on 7th March 2024

Posted 1 month ago

“Basically being called a liar claiming a dress I returned had been worn which it most certainly hadn’t I returned with tags and they returned it back to me without tags claiming it had been worn and expecting me to pay £74 for this item absolutely shocking customer services and as mentioned it is theft on their behalf be warned stay away from this company”

Posted 2 months ago

“Recently returned 2 items with label on which cost 94 they have returned them saying they are worn. Account closed and quite frankly this is nothing short of theft.”

Posted 2 months ago

“The shoes themselves were OK except one had a fault so I wanted to return them. I called customer service to ask how I do an exchange ( you cant, you have to buy a new pair, return the old ones the call them to ask for a refund for the difference as I have a new customer discount code). That was all ok except for the fact that today I got my phone bill and was charged £8 for a 10min conversation for them to tell me tat. And had I called again to get the refund, it would have cost me more than the refund. Not happy with that at all.”

Posted 2 months ago

“They never have anything above a size 12 in stock. It's such a complete waste of time. And, to add insult to injury, there is no filter for showing only items in stock. It has been a frustrating and poor experience being their customer and I'm not wasting any more of my time with them.”

Posted 3 months ago

“I ordered and paid via applepay for Sloggi items advertised on Simply Be’s website. The next day i received an email cancelling my order due to stock having run out! No mention of a refund of my cash payment! I phoned Customer Services. Amber was impossible to deal with and she could not understand that if a customer has their ordered cancelled by email, normal business practice is for advice of a refund to be referred to in the same notice. Customers should not have to seek this information. I will not be using this so called company again as it also seems that it doesn’t carry stock but tries to source it after a customer has paid.”

Posted 3 months ago

“Shoddy, badly made tat. There are far better clothing companies out there.”

Posted 3 months ago

“I regret ordering from simply be, absolutely disgraceful service. My items got delivered to the wrong address, 4 hours away from my address, I’ve contacted them 5 times now to rectify this and all they can say is they cannot refund me due to their protocols. I have paid for my items but not received them as simply be did not post out my items to my address and now the evri delivery driver attempted to collect it from this random address but would not because there’s no bar code to scan. I am out of pocket by £25, not received my items and simplybe refuse to refund me. Absolutely shocking and disgusting service. Will not be ordering from them again, I definitely do not recommend shopping here you will never receive your items.”

Posted 4 months ago

“Website is constantly having problems and not working correctly”

Posted 5 months ago

“Purchased twice in a week and although nothing was wrong with items or delivery, I have had 2 pending payment transactions for the amount of the largest items in my order. It left me short on cash until the pending transaction come back to me unless they take them I'm going to have to wait longer to report it. Will never order from them again as I don't want to be punished for simply purchasing an item. there are better shops online and high street that will not do this and get the same or similar items. I'll go to them in the future.”

Posted 6 months ago

“Purchased twice in a week and although nothing was wrong with items or delivery, I have had 2 pending payment transactions for the amount of the largest items in my order. It left me short on cash until the pending transaction come back to me unless they take them I'm going to have to wait longer to report it. Will never order from them again as I don't want to be punished for simply purchasing an item. there are better shops online and high street that will not do this and get the same or similar items. I'll go to them in the future.”

Posted 6 months ago

“I must have once clicked on simplybe website and now my inbox drowning in their rubbish. I have gone through everything and cannot find how to unsubscribe. Nothing. Just one answer saying is there a problem with your account ? Never had one don’t like a single thing they sell just want to clear them out! Any ideas please?”

Posted 6 months ago

“Like many people on here, Simply Be seem to be unable to divert parcels once despatched, they do not respond to email complaints, and yet their competition can, so clearly the answer is, go elsewhere.”

Posted 7 months ago

“Paid for next day delivery only for the order to be sent to an incorrect address. When requested a new order be sent to correct their mistake, they wanted me to pay for the order a second time. Terrible customer service, no resolution to their mistake.”

Posted 8 months ago

“Received unsealed goods that were damaged and not fit for purpose, returned them only to have them sent back to me saying they were not damaged and bits were missing! Awful customer service. Do not use.”

Posted 9 months ago

“Wrong item received not once but twice,completely wrong colour (black with pink logo) when ordered pink with white logo and stripes : ( tags and invoice both times said pink/white but no white to be seen and items were black with small pink logo and no adidas stripes of any colour to be seen on either item 😕”

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 29th June 2023

Posted 9 months ago

“I'm a little regretful I placed my first order with this company 5 days ago and yes you guessed it, no sign of goods or communication. Customer service is awful. First and last simply be. Let's hope it fits if it ever arrives, cannot wait for the return and refund process!”

Posted 10 months ago

“I have tried to return a parcel using the courier collection service. I cannot take it back to a drop off point due to illness & they offer a service to collect from home. 16 times I have waited in for collection. Don’t use this service. It’s diabolical!”

Posted 1 year ago

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Simply Be is rated 2.6 based on 165 reviews