Shop Direct Reviews

3.00 Rating 4 Reviews
50% of reviewers recommend Shop Direct
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"Unbelievably bad customer service and unscrupulous practices. Good luck if you ever have an issue with this company, they do not care about customers and will happily wreck your credit rating. You have been warned!"
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Posted 5 days ago
Are you Shop Direct? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Shop Direct receives and that when things do go wrong you do your best to put things right. Reply Free
"Shocking company. Had a Shop Direct account with Very and Littlewoods and have never been so disappointed and unsatisfied with the service from both companies. There's far too much to write but this company will take your money but not allow you to purchase any more items due to money not showing in account. My money got taken from my bank account and went to Very's account but they could not locate it. Over 24 hours later and the money is still not on my account. I trued to buy an Xbox for my 6 year old but can't because Very does not know where my money went. They then reduce my credit limit for no reason making it even more difficuilt to buy anuything. I have spoken to over 6 different advisors and been hung up over 3 times. Not one advisor has a clue and they all give you conflicting information. Company rips you off and expects weekly payments even though most customers are salaried and get paid monthly. Just a con to charge customers even more due to late payments and interest comes off just when ever suits without any prior notification, again, to get more money out of customers. Company is shocking and anyone with sense will boycott this mickey mouse organisation."
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Posted 2 weeks ago
"It came up to my expectations"
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Posted 7 months ago
"Great service and delivery"
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Posted 1 year ago
Shop Direct is rated 3.00 based on 4 reviews

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Alice, Customer Support