Shop4Whisky.com Reviews

4.5 Rating 358 Reviews
87 %
of reviewers recommend Shop4Whisky.com
Read Shop4Whisky.com Reviews
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Phone:

01408 622 093

Location:

Sutherland Inn, Fountain Sq, Brora
Sutherland, Scotland
KW9 6NX

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Anonymous
Anonymous  // 01/01/2019
Ordered over a week ago and still haven't received my order.
Helpful Report
Posted 10 years ago
Easy to use site. E-mails on progress of order were received to help understand progress. Price was best I could find quickly using Internet including delivery charge.
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Posted 10 years ago
I have purchased from shop 4 whiskey several times now and found the site easy to use and the service very efficient. There are always gift ideas other than bottles of whiskey!
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Posted 10 years ago
Fantastic selection of whisky that is easy to browse. Very happy with my purchase. Delivery was as promised. Kept up to date of receipt of order and dispatch.
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Posted 10 years ago
Excellent service from Shop4Whisky, there was a quick dispatch of my order of malt whisky which arrived in the post within three days. Would order from S4W again providing the maths added up in my favour when compared to the other malt whisky supplying competition. ;-)
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Posted 10 years ago
I am very happy with the service which I received on my first order. I had had difficulty locating a particular malt whisky for my husband's birthday in local stores, so decided to look online. The website made it easy to browse and easy to order and the whisky arrived within 4 days. I would certainly recommend the website and probably visit it again.
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Posted 10 years ago
Excellent service and delivery time. Would use again
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Posted 10 years ago
Lack of information is biggest problem. Order and money accepted, only to be followed by email 3 days later saying out of stock! Order eventually delivered but dreadful after sales service.
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Posted 10 years ago
It was the first time I had used this site and was very very impressed. The range on offer was amazing( bought for my husband who knows his stuff) and delivery was also excellent and efficient. I will use this site again and will recommend to all my friends and family. Check it out is ny advise.
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Posted 10 years ago
My order was packaged safely and shipped quickly. It was received in good condition. I would buy form them again.
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Posted 10 years ago
excellent service, prompt delivery, excellent packaging.
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Posted 10 years ago
Very Good service took about 1 week to receive, but was kept informed every step of the way.
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Posted 10 years ago
A quick site, allows me to find what I want. Excellent delivery. Big disappointment is not enough 20 cl bottles of single malts!!
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Posted 10 years ago
I recently ordered two bottles of fine Whiskey from this website. I am from Canada and was unaware of the taxes that my government imposes on importing alcohol from foreign countries. The charges were enormous, almost double what I paid for the bottles and shipping. I was unable to afford the charges so I had to return the bottles. It did take a while for the turn around, but I contacted the company regarding the issue and they were extremely understanding. The communication was good, and they refunded my money without question. I was not able to have the shipping cost refunded as per the prearranged agreement and I was fine with that. I was very appreciative of the high calibre customer service and no nonsense rigamiroll in refunding my money. They are an excellent and understanding company that has your best interest at heart, and are willing to do what is necessary to make their customers happy. I would highly recommend them if you are looking for rare and exclusive Whiskeys as they are reliable with regards to delivery and tracking, and you can feel safe knowing that if there is a problem, and things need to be returned they will offer a full refund with no hassles. Piece of mind is worth far more to me than the cost of the alcohol and shipping. If there is one thing I could recommend it would be that they should make their new and inexperienced customers very aware that depending on their location they will be looking at extremely high taxes to have the products get past customs, it was not made explicitly clear to me at least in the ordering process or on the website. Other then that nothing but good things to say. 5 Stars, great company. Order with piece of mind, they deliver on their services.
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Posted 10 years ago
As far as I am aware you have not yet despatched the order. It was out of stock, and you informed me that you would let me know when it has been shipped. I have nit heard from the recipient that it has arrived yet. If you have despatched the order, please let me know when. Thank you. At present I have no comment to make on your service, except to say that I cannot condone your accepting an order for an out of stock item!
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Posted 10 years ago
The service was very friendly. All emails were answered promptly. The choice was very broad. It was the only place that I could get this particular brand. I wouldn't hesitate to order from them again.
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Posted 10 years ago
A recent order for a bottle of whisky called te' bheag that arrived within a few a days. I have not yet opened it but look forward to when I do. A simple order process by shop 4 whisky .com without any fuss or bother.
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Posted 10 years ago
overall, lovely people to deal with,great service,found to be very helpfull with their advice. products excellent.will be back for more,can thoroughly recommemd....THANKS. GEORGE.....
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Posted 10 years ago
Quickly delivery and well packaged so arrived in good condition.
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Posted 10 years ago
Product received as seen on the website & it arrived very quickly! Many thanks :)
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Posted 10 years ago
Shop4Whisky.com is rated 4.5 based on 358 reviews