UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,162 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,162 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in identifying and supplying the parts needed and only faulted on a slowish delivery.”

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Posted 1 month ago

“The person I spoke to was extremely helpful.”

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Posted 1 month ago

“Ordered an oven seal from this company, delivery was fast & efficient so would use again if needed any other spare parts.”

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Posted 1 month ago

“I ordered an oven part that was actually discontinued but your web site did not indicate that and it took a while for you to eventually tell me which waisted valuable time In getting my oven repaired.”

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Posted 1 month ago

“They were very helpful and found the part I needed unfortunately the manufacturer doesn't supply this part. I would use again if I need a spare part.”

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Posted 1 month ago

“As always, helpful and prompt assistance. Thanks.”

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Posted 1 month ago

“Good service and parts delivered as requested, although a little late due to supply issues.”

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Posted 1 month ago

“Very helpful, quick response to my question”

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Posted 1 month ago

“The part I was looking for, was shown but only 1 in stock, but I was unable to place an order. Raised a query, which was answered straight away, confirming new & final stock was arriving within the week from Italy, and only 14, however after this the part would be obsolete and no longer available. I asked if they could reserve me 2, and I would continue to check web site daily. Confirmed stock would be reserved for me, order placed, and I confirmed the order number, and it was dispatched the same day. Excellent service very helpful”

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Posted 1 month ago

“Didn't have the product I needed but replied very quickly to follow up questions”

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Posted 1 month ago

“The delivery took a lot longer than was expected, that is why I chased it up”

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Posted 1 month ago

“Good advice, new fridge hinges arrived almost when expected, door closure now much improved.”

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Posted 1 month ago

“I have an ancient Britannia cooker that it’s tricky to buy parts for . However UK Whitegoods have been fantastic at answering my many emails over the years and matching the correct parts each time . They are a company that go above and beyond for their customers .”

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Posted 1 month ago

“I haven't received my order as yet and it's been a while. The payment went out of my bank quickly so that's not the issue.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Took the advice given and ordered the part but still waiting for it to arrive!!”

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Posted 1 month ago

“Extremely helpful in finding the correct shelf my my fridge. Cheaper than other companies. I would definitely recommend.”

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Posted 1 month ago

“Delivery was expected 27 Feb to 5 March, today is 10 Mar and item still not turned up”

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Posted 1 month ago

“Received the product but it was wrong product order as the freezer flap was bigger in size.”

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Posted 1 month ago

“The part was described very accurately with helpful dimensions and description and a guide that helped to assess the compatibility. It arrived well packaged. Although it was a little late in delivery I received good communication regarding the new estimated eta. I would recommend white goods.”

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Posted 1 month ago

UK Whitegoods is rated 4.4 based on 8,162 reviews