UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,172 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,172 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 1 month ago

“Extremely helpful in finding the correct shelf my my fridge. Cheaper than other companies. I would definitely recommend.”

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Posted 1 month ago

“The part was described very accurately with helpful dimensions and description and a guide that helped to assess the compatibility. It arrived well packaged. Although it was a little late in delivery I received good communication regarding the new estimated eta. I would recommend white goods.”

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Posted 1 month ago

“great web site great service there the next day with a cheap delivery which I needed the part was easy to fit top marks to all cocerned well done. Terry Higgins”

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Posted 1 month ago

“Nice personal service”

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Posted 1 month ago

“Customer service is excellent. Unfortunately I had to return the part I ordered and claim a full refund, which was promptly completed. Thank you.”

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Posted 1 month ago

“They found, after an extensive search, the exact part. Very reasonable prices too. Thank you”

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Posted 1 month ago

“Needed new hinges for my Lamona Integrated LArder Fridge. Contacated UK Whitegoods support who confirmed which hinge pack I required and parcel came within a week.”

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Posted 1 month ago

“My enquiry was answered promptly and good advice given. Item was delivered on time. Excellent service.”

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Posted 1 month ago

“Super easy, good communication throughout and double checked proactively with me that the part ordered was the one I wanted .”

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Posted 1 month ago

“Staff were helpful identifying which freezer shelf I needed. The product arrived quickly and is a perfect fit.”

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Posted 1 month ago

“After much searching on-line across many companies I found UK Whitegoods Company who had the parts I required for our Elica cooker hood. The service I received was first rate. With special thanks to Ken for his experience in the industry & for dealing promptly with my queries. If I require spares for any of my larger electrical kitchen items in future then UK Whitegoods Company will be my first go to.”

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Posted 1 month ago

“Prompt reply to query, then quick second reply with order info. Ordered and delivered quickly. Brilliant service.”

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Posted 1 month ago

“I spoke to a very helpful, pleasant young man. My oven is very old and I didn't have the full details of the item I wanted and he persevered until I got them. This company is reputable and wants to give the customer what they need. This will be my first port of call when I am looking for spare parts in the future.”

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Posted 1 month ago

“Spot on. Had to phone them, querying a 'hard to get' part. They found it! Here in a few days.”

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Posted 1 month ago

“Most impressed. Kenneth diagnosed the problem long distance ( We're in New Zealand) and recommended the correct spare part for our range hood. We now have working lights after changing the transformer. Thanks again. Helen C”

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Posted 1 month ago

“I contacted UK Whitegoods in the hope of finding a replacement part for an older Bosch cooktop. They responded very promptly and whilst they were unable to source this discontinued item, I have only good things to say about their communication and dedication to try and find a replacement part. Highly recommend this company. Since I am based in New Zealand, the response time was even more efficient!”

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Posted 1 month ago

“I managed to mess my order up , the help I received afterwards was brilliant not only did they try to find what I needed (unfortunately now obsolete ) but also they tried to find something that might be an alternative. On returning of original item it was a simple return and refund . If only all businesses took as much time to help customers”

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Posted 2 months ago

“The part was obsolete but thanks for the prompt response. Such a shame we are needing a new cooker and the old one will be scrapped due to abroken door glass.”

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Posted 2 months ago

“Correct part arrived, quickly at a reasonable price. Would use again”

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Posted 2 months ago

UK Whitegoods is rated 4.4 based on 8,172 reviews