Thank you for the review that you left regarding your recent order with Shoes.co.uk. I am very sorry that you were disappointed with the service you received from our customer service team.
As stated on our website delivery can take between 5-10 working days from the date of ordering, on checking the tracking information I can see that the parcel was received well within this time frame so I am sorry for any confusion caused.
I have passed your comments onto the customer service manager to be discussed with the team.
The Website Team
“Very pleased with the product. Think they will be appreciated by the recipient. Unfortunately I was less pleased with the service as the email notifying me of the despatch of my order was never received. Consequently I had no idea when to expect delivery and it was purely by good fortune that I was at home to accept delivery.”