“Order 6.5 Timberland boots at a really good price only for a size 7 to be delivered. When I went on the website size 6.5 had sold out! If I wanted a 7 I would have ordered a 7. Poor service.”
Posted 2 years ago
Hello Amy, I am sorry you have received the incorrect item. All items are checked prior to despatch so I am sorry if your order was missed. Timberland normally have the US sizing in bold on the box (US size is 0.5 larger than UK size). I am just wondering whether this is the case for your order. If you can email or attach images, we would be happy to look into this further for you.