Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,191 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,191 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alles hat super geklappt, etwas nervig sind nur die ständigen Nachfragen den Auftrag zu vergeben. Dies sollte bei einem doch recht weit in der Zukunft liegenden Termin des Transports vermieden werden.”

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Posted 4 months ago

“Un choix important”

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Posted 4 months ago

“Toller Service, bis jetzt aber leider keine Rechnung über Anzahlung erhalten”

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Posted 4 months ago

“no Review comment”

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Posted 4 months ago

“Not too many quotes this time as in the past however it got the job done.”

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Posted 4 months ago

“Respuestas rápidas”

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Posted 4 months ago

“Shiply is a good moving option. Quotes come in fast so be prepared to take action on your move.”

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Posted 4 months ago

“For a finding service thay do a great job but there fee is high.”

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Posted 4 months ago

“Kommunikation nur mit schreiben zum Transporter ist bisschen nervig.. Aber auch Verständlich für die Geschäfte von Shiply.. . sonst würde es für Shiply auch keinen Gewinn und Sinn machen... Alles bestens👍👍👍”

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Posted 4 months ago

“Great service provided linking shippers and transport.”

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Posted 4 months ago

“Die Reihenfolge der Eingabe ist etwas unglücklich. Aber ansonsten funktioniert es prima.”

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Posted 4 months ago

“Experience was a good one.”

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Posted 4 months ago

“Hat alles super funktioniert”

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Posted 4 months ago

“I organized 2 transports with shiply. One of them was canceled by the company and when I tried to give a neutral rating and explain that it didn't happen I saw, that I had given them already a 5-star positive rating (which I did not) due to the passage of time. I contacted shiply and got a really fast answer. They reopened the transportation search and explained to me, that I would be able to use my paid down payment for an alternative transportation offer or offered me a refund. Since I didn't find a suitable alternative I asked for a refund - yet to be paid. The second transportation was executed flawlessly and I am really happy to have found a good company through this website which I would be able to do otherwise (since it was a polish company and they were driving the route anyway). I saved a lot of money this way!”

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Posted 4 months ago

“Shiply es una excelente opción para buscar transportes. No siempre las ofertas son económicas, depende de la suerte que tengas en que varios transportistas les interese tu servicio, pero en general obtendrás presupuestos por debajo de la habitual.”

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Posted 4 months ago

“Not allowing us to directly negotiate the price justifying the 4 out of 5, your platform simply delete message containing price proposition: maybe let the customer choose to use your negociation service or not. Out of this was perfect, Thanks”

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Posted 4 months ago

“The platform is fine. I have a problem with the way Shiply handles feedback. Unless they have changed their policy, if no feedback is left when Shiply thinks a delivery was made, they rate this as positive. Therefore if a customer delays with feedback you can see a positive rating with negative writing.”

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Posted 4 months ago

“Alles gut. All fine”

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Posted 4 months ago

“some of the text filters are too sensitive, it was impossible to leave dimensions for the items because the system thought it was a phone number”

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Posted 4 months ago

“Sehr schnelle Antwort”

Helpful Report

Posted 4 months ago

Shiply is rated 4.5 based on 41,191 reviews