Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,191 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,191 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good app yes”

Helpful Report

Posted 1 month ago

“Une adresse à retenir, pour ce qui me concerne: transport moto.”

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Posted 1 month ago

“Overall good. Had a large heavy door moved 160 miles for a reasonable price. Remember Shiply is an agent or broker where prospective couriers submit quotes for your job. Check carefully who you are dealing with and how well they communicate. Small issue over payment as couriers were OK with cash on delivery but main contractor wanted bank transfer - all sorted. Would be wary using for high value goods but fine for ebay or small moves.”

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Posted 1 month ago

“So far so good. I put a shipment/bid out, and very quickly got a bunch of responses. Those I ignored haven't hounded me one time. The shipper I selected was great. Deducted one star because Shiply takes a greedy cut of 20% of the transaction.”

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Posted 1 month ago

“Alles gut und seriös”

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Posted 1 month ago

“Good communication”

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Posted 1 month ago

“Véhicule bien livré chauffeur super gentil votre équipe et au top et merci pour tout a la prochaine”

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Posted 1 month ago

“Fast offer, good privé,, but at they end I did not need it,,,, perhaps next time”

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Posted 1 month ago

“Xxxxxxxxxxxxxxxxxxxx”

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Posted 1 month ago

“First experience was excellent.”

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Posted 1 month ago

“A great resource. The UI could use a little work but pleased with the service I received as a result of using shiply.”

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Posted 1 month ago

“Eventually delivery happened and all was well. Original dates that were agreed at the point of accepting the bid were changed by this company which was not ideal but all worked out in the end. Goods arrived in perfect condition.”

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Posted 1 month ago

“Good, thank you”

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Posted 1 month ago

“Rapid response, good communication, easy to use.”

Helpful Report

Posted 2 months ago

“Transport zur Zufriedenheit abgewickelt. Ein Punkt Abzug wegen eigenwilliger Bezahlmodalitäten - bevor man überhaupt zur Firma kommt, bezahlt man schon bei Shiply, PayPal geht dabei aber nicht, und man muss offensichtlich ein bisschen warten um günstigere Angebote zu erhalten.”