Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,188 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,188 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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294

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, on the ball, and courteous.”

Helpful Report

Posted 1 day ago

“Ich war erst skeptisch über eine Plattform jemand zu beauftragen, aber alles hat tip top funktioniert. Nur der Kontakt stop nach Anzahlung nervt. Die Plattform brauch zu lange um den Kontakt wieder freizuschalten. Sonst alles super”

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Posted 1 day ago

“SHIPLY m'as crédité 43 euros sur mon compte pour une livraison qui c'est très bien déroulé identifiant annonce V3LJ3JNOA C'est un erreur ! La livraison qui n'a pas était faite ; Identifiant de l'annonce: V3LJ4OXOA le prix payé est de 79 euros ,après plusieurs échanges par mail ,vous n'avez pas fait le nécessaire pour me rembourser les 79 euros ou la différence soit 36 euro.”

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Posted 1 day ago

“Excellent service, really professional and great communication throughout. I would highly recommend!”

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Posted 2 days ago

“Hide-and-seek collected and delivered my husbands cherished landrover, excellent service good communication and very helpful and polite. Price was good too.”

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Posted 2 days ago

“Davey car delivery delivered my car. He did an A1 service. Good communication throughout I can’t give him anymore praise. What a great guy. Gentle with the car. Speedy . Cost effective. Just great 5 stars”

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Posted 2 days ago

“I couldn’t be happier. Load Makers made the process easy. Professional from start to finish. They kept me up to date every step along the way. The drivers were on time, considerate and super professional. Great experience.”

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Posted 2 days ago

“Sunny was fantastic! I could not have asked for a better experience- Exactly on time, friendly, professional and perfect delivery. I really appreciated that I booked directly with Sunny via Shipley rather than a company that bids out the work. I will use him again and recommend him to friends! Kathleen”

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Posted 2 days ago

“I left a negative review for shiply but they wanted me to prove it which was a time wasting task for me, so I write that reason not again and hope this remains here. I give this negative feedback because you (shiply) deleted my feedback with your professional tricks! that is not a freedom of speech. I am waiting to see with which trick you can delete this one!!!!!!”

Helpful Report

Posted 2 days ago

Hi, We're sorry to hear about your frustration regarding the review process. At Shiply, we take feedback seriously, as it helps us improve our services. We ask for evidence to ensure that reviews are fair and accurate, but we understand this can sometimes be inconvenient. We assure you that our goal isn't to delete negative feedback. All genuine reviews are valued and displayed to provide transparency to our community. We encourage open communication and respect the opinions of our users. If you have any concerns or questions about our review process or any other aspect of our service, please email us at support@shiply.com. We're here to assist you. Kind Regards, John

Posted 1 day ago

“La verdad, me ha sorprendido, lo he usado por primera vez y la verdad es que ha ido muy bien y rápido para encontrar el transportista.”

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Posted 2 days ago

“BAH is Awesome. They picked up a veehicle from me in Texas on Saturday and delivered to San Diego on Monday afternoon. Incredible service and very nice drivers. I highly recommend them. Also, thay gave me a very low quote compared to other companies.”

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Posted 2 days ago

“Très contente du service ponctuel À recommander”

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Posted 2 days ago

“Perfecto el servicio. Varias opciones desde el primer momento”

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Posted 2 days ago

“Très bien parfait”

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Posted 2 days ago

“BEWARE OF SHIPLY! I booked a courier called AIRSPEEDER for an eBay purchase via Shiply, the courier collected the item from the eBay seller, and then stopped contacting me. Shiply have said they are not responsible as they only ‘connect’ people with delivery services, they claim to be ‘neutral’, despite their marketing explicitly saying they connect customers to ‘trustworthy’ couriers. I noticed AIRSPEEDER has been ‘suspended’ on the Shiply platform, I asked Shiply about this as they hadn’t mentioned it while dealing with my issue, and they revealed AIRSPEEDER have been suspended since 26 March 2024, this is before my item was collected, and AIRSPEEDER was still able to message me to arrange the collection via the Shiply platform after they were apparently suspended. I have asked for Shiply to compensate me for the cost of the item £275 and they have said no.”

Helpful Report

Posted 2 days ago

Hi Nancy, We sincerely apologise for the difficulties you've encountered with AIRSPEEDER. After a review, we have confirmed that AIRSPEEDER has been suspended from our platform due to their failure to meet our standards. We regret any inconvenience this has caused you. Regarding your request for compensation, we can confirm that we are only able to issue a refund for your deposit at this time. Unfortunately, we do not offer additional compensation beyond the refund of the deposit. If you wish to pursue this matter further, we recommend continuing to try and contact AIRSPEEDER directly or seeking assistance from the police. For any other issues or concerns, please don't hesitate to email us at support@shiply.com. We appreciate your understanding and patience in this matter. Kind Regards, John

Posted 2 days ago

“Fast and good Plattform. Trusted Transportation company Wich transported the goods, quick and safe.”

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Posted 3 days ago

“professionnel, bone communication”

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Posted 3 days ago

“Makes getting a company to ship your item easy. I was overwhelmed before I contacted them. I had no idea where to start and they made the process easy.”

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Posted 3 days ago

“Easy to use. Got multiple offers that I could consider. All the vendors were responsive to my questions. I would use again.”

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Posted 3 days ago

“I used Innovative Ways Auto Transport, their service was excellent 🌟🌟🌟🌟🌟”

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Posted 3 days ago

Shiply is rated 4.5 based on 41,188 reviews