Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,780 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I been with shepherd friendly for a few years now and am very happy with tham”

Helpful Report

“I had an email from unison suggesting junior isa’s so I had a look as I’d been wanting to do it for a while for my daughter. So much easier to understand and set up than others I had looked at and easy to set up monthly payments on a date that suits me with my pay day!”

Helpful Report

“Great plan rates”

Helpful Report

“Excellent communication and product s”

Helpful Report

“Very simple process!”

Helpful Report

“Fast & easy process to transfer an existing stocks & shares ISA over to Shepherds Friendly”

Helpful Report

“Good service from all contacts in the Company.”

Helpful Report

“Quick and easy to use, all explained well on the website”

Helpful Report

“Really easy to use, easy to sign up to SF - no complicated forms to fill in. Follow up emails are all really nice and friendly which is what I like from a company / service you may never actually speak to.”

Helpful Report

“Great plans for all”

Helpful Report

“Very difficult to set up for the older generation who are not very computer literate. I had to get my son's partner to help me.”

Helpful Report

Hello Reginald, Thank you for your review. As a mutual, our commitment is always to our members, and I’m sorry to hear that we didn’t meet your expectations this time. I have passed your feedback on to our Member Services team. If you need any support with managing your plan, or would like to request paper copies of your plan documents, our friendly Member Services team is here to help. You can contact us on 0800 526 249, or via email at members@shepherdsfriendly.co.uk. Kind regards, Lucy