Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,778 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,778 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend.”

Helpful Report

“I donot know yet bcoz i just started”

Helpful Report

“cannot fauld good easy service”

Helpful Report

“Good company gave me all the information I needed to know.”

Helpful Report

“Starting my plan next month, Great offer with the cash ISA, can leave it alone as long as I want, with the comfort of knowing I can access my money at any time.”

Helpful Report

“It was easy to use.”

Helpful Report

“Easy to open an account especially via Topcashback! However the welcome pack is all emailed and I'd prefer the account details posted to me.”

Helpful Report

“Very easy application process.”

Helpful Report

“Good effective formative customer service advice and information”

Helpful Report

“Easy friendly service. Hassle free”

Helpful Report

“Easy to open and good service when I accidentally opened 2 accounts, both over the phone and email Not made any transactions yet therefore cannot rate full 5 stars but so far so good.”

Helpful Report

“Easy to open, clear information and good communication. Easy to send payments and to manage the account online. Happy so far.”

Helpful Report

“Very helpful and easy to set up”

Helpful Report

“Easy to set up an account but was unable to open the welcome pack.”

Helpful Report

Hello, Thank you for leaving us a review. I’m sorry you’re experiencing difficulties viewing your Welcome Pack online. Please could you contact our Member Services team on 0161 428 1212, or by email on members@shepherdsfriendly.co.uk and they will be able to help send it directly to your email, or by post if you prefer. Kind regards, Lyba

“Clear information on summary documents”

Helpful Report

“Good policy just decided its not for me”

Helpful Report

“Opening a account was quick and easy. And customer service was excellent as well.”

Helpful Report

“I had a slight issue With Signing up but shepherds friendly did resolve my issue in a prompt manner.”

Helpful Report

Hi Amanda, Thank you for bringing this to our attention. We are looking into this for you and our Member Service team will be in touch with you shortly to help sort this out. Kind regards, Lyba

“Easy and simple to open the account but have only just made my first payment so difficult to review fully at this stage”

Helpful Report

“So far so good”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,778 reviews