Shepherds Friendly Reviews

4.67 Rating 2,401 Reviews
94 %
of reviewers recommend Shepherds Friendly
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.76 out of 5
Read Shepherds Friendly Reviews

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website





Haw Bank House,High Street,Cheadle,Cheshire

Write Your review

Tell us how Shepherds Friendly made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Setting up the account was quick, easy and just what I wanted. It took 5 minutes and I feel like I definitely made the right choice to secure money for my child's future.
Shepherd is the best way to save for your children future.
Requested to open a plan on the 11th October. It’s now the 26th and I still haven’t heard from you so the rating is low.

Thank you for taking the time to leave your feedback. I’m sorry to hear you haven’t received your Welcome Pack. Our Member Services team have now been in touch but unfortunately have been unable to get through.

If there is anything else that we can help you with, don’t hesitate to get in touch with the Member Services team on 0800 526 249 or via email at

Kind Regards,

Excellent. Easy and quick to set up. Would recommend to anyone
Easy to use
Opened the account for mine and my wife's little miracle baby boy and it was so easy to do and quick application. It's great that family and friends can so deposit and support our little boys future
Shepherds Friendly , I have discovered to be specific and accessible with knowing where your up to and what you have got . Good way of planning and saving for the future.
My experience of opening the account was hassle free and very intuitive, Thanks to shepherds friendly they have made everything look so simple and easy to understand , Thanks a lot!!

vignesh Rajendran
Best deal for over50s plan easy to set up and Shepherds were quick to send my certificate to me.Would recommend them to anybody.
Happy with the process, but very unhappy about the referral platform Quidco- Shepherds relationship, as this did not appear on my Quidco Platform, and I had to undertake a manual claim, and still not been told whether I will get my bonus entitlkement because the process is rubbish
It was very easy to open the account and I look forward to using their services going forward
From the moment the phone was answered ,we had nothing but amazing service the advice through to opening an account. It was seamless and 1st class. We could recomend them to anyone could not ask for anything more as everything was explained in such detail many thanks to a wonderful team
Good friendly informative information given but did not mention voucher free that u advertise as being given
Just opened an ISA with Shepherds Friendly, what a easy process.

I am looking forward to the future and having a fixed term of 3 years is very comforting.

Geraldine Kirby
We opened a Junior ISA for our newborn baby girl. The freedom to set up a monthly direct debit as well as pay in lump sums is brilliant and has really given us the flexibility to begin creating an account to help support her future.
The online access to the account is also really clear and easy to use!
Shepherds FRIENDLY say it all..
One of the best out there and Everyone should have one..
Looked up online which was the best Life Insurance currently available, Money Saving Expert recommended Shepherds Friendly. Simple on line application and all sorted within a few minutes. Good value for money.
Really simple and easy to set up a Young Savers plan for our grandson
Service was very good. Easy to join.
So easy to save money for my baby for when he grows up. He’ll set off on his own with stable money due to me saving so easily for him from the get go.
Shepherds Friendly is rated 4.67 based on 2,401 reviews