Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,780 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“seems to be very easy to deal with so far. I have set up a plan for an ISA.”

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“Friendly knowledgeable staff”

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“Easy to apply and understand the product.”

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“Good rates and range of accounts”

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“So far so good”

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“Very easy to open my Stock & Shares ISA. Now wait and see how it performs!”

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“Early days but very easy to open ISA online last week…..So wait and see how things go”

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“The service was great, I had a good understanding of how the junior ISA works just from talking on the phone”

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“I joined Shepherds Friendly via a cashback site and this significantly boosted my return on investment as a percentage of the amount invested. This is just as well, as I have found that my first year bonus was incredibly low. So would I recommend Shepherds Friendly? Yes in so much as you are joining a mutual organisation run for the benefit of its members rather than shareholders - I like that principle. Yes, in so much as they offer an ethical fund option for their ISA, the Sustainable Stocks & Shares ISA. Yes in that the way your plan is managed means it appears likely to remain fairly stable in terms of value - smoothing out the stock market devaluations. But with that, you need to realise that it seems unlikely you will ever see big bonuses paid compared to investing in many alternative stock market funds which are often much more risky but also can be more rewarding. The old advice of lower risk and volatility to your plan value equals lower potential reward rings true here. So this is an investment that could be viewed as much less volatile than many so that will attract some of you reading this. If you can get a cashback welcome bonus you create the effect of boosting your return, at least for that first year of saving. Customer service is friendly and helpful. Website is nice and clear and easy to use. Worth considering if all of the above information resonates to be of value to you.”

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“Had a couple of questions which Customer Services sorted for me. Application form straight forward.”

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“As I have just joined I can’t really give an opinion. Ask me in a years time”

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“The person I spoke to was very helpful, thanks for your service”

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“The information online is very helpful and it is easy to open an account. I would recommend”

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“Fairly easy to open a new account and then I opened a new ISA on the recommendation of my union.”

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“Good product and a sustainable policy. Fairly transparent and reasonably straightforward to open.”

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“Good so far no issues and i problems. Great way to save money for baby”

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“As far as applying for and gaining a savings account I have not been with Shepherds Friendly very long,but it was recommended and easy to complete the paperwork online.”

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“I found the website straightforward and the information I required easily accessible.”

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“Easy to understand and go through.”

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“Everything was simple and straightforward with little effort on my part to set up 2 separate plans with Shepherds Friendly. Both applications completed within 10 minutes. I would like to see some additional functionality on the website such as: investment breakdown, projection tools and calculators. All aspects are good in my experience to date.”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,780 reviews