Sheargold Pianos Reviews

4.7 Rating 83 Reviews
93 %
of reviewers recommend Sheargold Pianos
4.7
Based on 83 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Sheargold Pianos Reviews
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Phone:

01932 866577

Location:

162 Anyards Road
Cobham
KT11 2LH

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Anonymous
Anonymous  // 01/01/2019
I received very good reliable service. The staff are most helpful and polit. Thank you
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Posted 3 years ago
Very good advice on what piano to buy. Quick and reliable delivery. Super satisfied customer
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Posted 3 years ago
Service was first class and very professional.
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Posted 3 years ago
Purchased a keyboard and digital grand from these guys a few years ago, with free delivery and installation for the digital grand. Professional service I highly recommend.
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Posted 4 years ago
From the moment I purchased my Piano, the After Service has been appalling! From delivery to tuning referral to giving basic piano information, they have been severely lacking in Professionalism.
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Posted 4 years ago
Fantastic piano removal service. Easy to organise via a quick drop in to the shop and then a follow up telephone call. Payment easy to make and removal people professional and efficient. Thank you.
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Posted 4 years ago
Great service. Easy to arrange. no problems.
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Posted 4 years ago
Hmm - total failure when it came to getting the piano tuned. When reminded about this, there was no response. Wouldn't make a large purchase from Sheargolds again
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Posted 4 years ago
We were looking for a digital piano which would feel and sound like the boudoir grand piano we had to part with when we moved into a retirement apartment. We were shown the pianos which could fit the bill when we visited the shop, and tried and listed some possibles. We did some web research when we got home and decided to order a white Kawaii CA78 from Sheargolds by telephone. It and an adjustable piano stool were delivered in due course and we are delighted we made the right choice. It's lovely to play and listen to. Many thanks from my wife and myself.
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Posted 4 years ago
Sorry, Harold has been very ill since we bought the piano and hasn’t really been able to play it for more than a few minutes. Hoping that things will improve. Best wishes, Sue Britton
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Posted 4 years ago
Excellent service - very knowledgable and helpful. My daughter had to give up the violin and chose to play the piano instead, after trying several and getting some sound advice we bought an electric piano... she’s since learned to play and loves it!
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Posted 4 years ago
A pleasure to deal with a knowledgeable family business where customers come first. Very competitive and realistic pricing. Delivered all the way to Bournemouth and set everything up with great efficiency.
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Posted 4 years ago
Very helpful service. Would highly recommend. Very happy with our piano. Many thanks
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Posted 4 years ago
Rescheduled twice, finally managed to get to my place after I complained. Made all sorts of inappropriate comments during the move. Didn't check there was a table underneath the piano installed in my, which broke the marble table during the trip. A distressing experience overall.
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Posted 4 years ago
Rescheduled twice the appointment, finally managed to get to my place after I complained. Made all sorts of inappropriate comments about me and my place during the move. Didn't check that there was a table underneath the piano, which broke the marble table. A distressing experience overall.
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Posted 4 years ago
I decided to visit 'Sheargolds' having been recommended by a friend. I was instantly impressed by the friendly welcome I received as I walked through the door. If you're in need of expert advice and customer care to tailor your needs, then this family run business is the place to go! 5* service from start to finish - I'm so happy with my piano! Thank you to all the staff.
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Posted 4 years ago
I received excellent advice and service. I would highly recommend Sheargold pianos.
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Posted 5 years ago
Very helpful and honest.
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Posted 5 years ago
Delighted to have a friendly neighbourhood piano shop in Sheargold. We had help selecting and acquiring our lovely piano and then moving it. It has been a great experience and looking forward to our free tuning!
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Posted 5 years ago
Good service
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Posted 5 years ago
Sheargold Pianos is rated 4.7 based on 83 reviews