Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,835 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,835 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Good product. Designer was good but went a little too fast and didn't mention some of the possible features.”

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Posted 1 year ago

“The salesman was ok, smart and friendly. We'll be going ahead with Sharps but with a different design.”

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Posted 1 year ago

“Mark took a lot of time considering the layout, planning how to get the most out of the space available. He also picked up on a possible structure problem.”

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Posted 1 year ago

“The gentleman was very polite and informative when he completed my survey.”

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Posted 1 year ago

“All lovely , polite , easy to talk to and very professional”

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Posted 1 year ago

“Very nice and helpful and friendly service and new which features would look great”

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Posted 1 year ago

“Very pleased with the whole scenario from start to finish.”

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Posted 1 year ago

“Didn't expect anything less from a reputable company.”

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Posted 1 year ago

“I was very impressed with the honesty and helpfulness of our Sharps Designer (Andrew Brown). Not a any point did I feel like he was trying to sell us something we didn't need, he even (correctly) advised us not to go with our original idea as the bedroom would look too crowded. I really appreciated his. Thank you for an excellent service 😊”

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Posted 1 year ago

“I have had Sharps Bedrooms before and have been very pleased.”

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Posted 1 year ago

“Great visit and very professional”

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Posted 1 year ago

“Easy to contact and design. Hassle free and friendly”

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Posted 1 year ago

“Excluding the installation, which is done by a subcontractor, I've marked Sharps as 3 out of 5 based on how each stage of the process went. The designer was good, I didn't know what to expect, but the designer came twice to make sure everything was covered. I'd have liked a little more ideas on themes, not just on the furniture, but the room as a whole and how to bring everything together. The surveyor was very efficient, came and measured everything, made sure prerequisite work I needed to do was captured in the measurements, so we could align things later during installation. Showed me all the different views, and made adjustments as I required, and explained things well The delivery was well planned, all the pieces were carefully placed upstairs in the space set aside for the pieces. Aside from a few bumps and scraps in transit of the pieces, there was no visible damage once installed, and there was no scuffs or marks where the pieces had been delivered against the walls Things I've marked down. I got called 3 times to arrange a surveyor, when I'd not completed the design and paid the deposit, which just wasted my time, as the call is ended when I'm asked if I have paid the deposit and hadn't, as that only happens once you've signed off with the designer. Once the furniture was all fitted, I realised the dressing table had no mirror, which I'd discussed with the designer (I wanted to know if it came illuminated). Since the contract isn't that well itemised, I thought nothing of a mirror not being listed, and only saw the dressers in the magazine with mirrors. I called up to check, to see if it was a mistake, an oversight or I simply needed to explicitly include that, but after speaking to 2 different people, only to be told that it needed to be managed by someone else who would call me back. Someone else never called or emailed me, which was a real disappointment. Once the installer has finished, you are then expected to sign that you've checked everything, as anything issues once the installer has left, is your problem. When its late, you have dark furniture and not a whole lot of light, there should really be a 24/48 hour grace to make sure you have sufficient time to check everything, once everything is clean. If you're paying thousands of pounds for something, I'd advise not signing anything until you've seen your furniture in good light and had a chance to clean it properly. Aside from the lack of mirror on the dresser which still needs resolving, the end result is really good. In total, I had a 3 panel sliding door wardrobe, with additional pelmet lights, 2 free standing bedside tables, and a fitted dressing table all in midnight blue. It's created a lot more efficient use of the space, so much I've been able to remove a wardrobe that was in another room, which was an overspill. I've got more standing floor space, so the room feels less cluttered. It's a real let down that after sales care is a bit lacking, certainly gives me pause to complete the other rooms in the house.”

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Posted 1 year ago

“Truly awful company. Do not go with them under any circumstances. Cost is extortionate and will keep going up from what you are initially quoted. The finish is really poor and looks amateur at the end. Quality of materials is cheap and you may as well save yourself thousands and go to IKEA. After installing it once, the whole wardrobe came off the wall as it was only being held in to a plastered wall by one screw. Asked fitter whether should remove carpet and he said no, lone behold the wardrobe sagged into the carpet, but had it at least been secured by more than one screw it probably would have been ok. Even a picture frame would have had more screws put in than Sharps put for an entire wall length wardrobe. Had it re-installed and as you can imagine looks as if its been patched up and not like new. Customer service at Sharps is amongst worse i've ever come across. Refused to pick up the old wardrobe and kept saying just take it to a local tip as if every person in country has a van. Despite the wardrobe needing re-installing being entirely Sharp's fault and poor workmanship, still refused to have old wardrobe collecting. Every encouter with their customer service is rude and standoffish. No acknowledgment that they have not provided a good service and they have no complaints procedure. So do yourself a favour and find a local carpenter and get wardrobe made by someone you can trust.”

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Posted 1 year ago

“Excellent customer focus. Listened to our issues and produced the right solutions. A very relaxed interview style.”

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Posted 1 year ago

“Salesman very helpful and I felt confident having him in my home.”

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Posted 1 year ago

“Miles was patient, extremely good with his designs and gave us space to decide on each room”

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Posted 1 year ago

“Pleasant salesman, good input and informative.”

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Posted 1 year ago

“Delighted with the design visit. Laura was great . She had a lovely manner snd could not be more helpful. She was the main reason why I decided to go with Sharps”

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Posted 1 year ago

“Knew exactly what I wanted”

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Posted 1 year ago

Sharps Bedrooms is rated 4.0 based on 2,835 reviews