"Is Shades of Time bankrupt? I ordered a bracelet, but it is not being send, emails are not being answered, and the contact page is no longer working..."
"Not very happy, ordered on 2nd September and finally on 26th had a card from Post office, adding insult to injury, we have to pay a customs charge of £14.30 to get our delivery!!!!!!!!! Did not say anywhere on your site that we would have to pay a customs charge!!!!!!!!! Free delivery I think not!!!!!"
"Very disappointed!!!! ordered a ring for a special occasion on 2nd September 2017, delivery said 7 to 10 days so was sure it would come in time. Still waiting 20th September!!!!! They said it must have got lost but cant even find a tracking no to try and find the parcel order just says allocated but not sent!!!!"
"Shades of Time Team has been incredibly efficient and supportive. I had to return an item of jewellery, because I had ordered the wrong size and the whole process was dealt with in a very uncomplicated way. My experience was most positive, I will shop again with you and furthermore will recommend your services to friends and family. Thank you!"
"i have bought 5 different bellboy wallets on different times the service is brilliant me and my dad love the wallets cannot fault this company 4 out of the 5 wallets got to me in less than 24 hours,
ps very good prices as well
regards john wilson manchester uk,"
"Very satisfied with my purchase. As with previous orders the service has always been excellent , delivery exceptionally quick and goods always well packed."
"A Ti Sento ring I was bought as a gift broke so I emailed shades of time as I purchased it from them and they couldn't have been more helpful. Prompt response to initial email, kept me updated throughout the whole process and genuinely made me feel a valued customer, wouldn't hesitate in buying from these guys at all, top customer service and excellent customer satisfaction guaranteed"
"I bought a Bellroy Card Sleeve. With the provided discount code it was cheaper than other UK suppliers and arrived promptly by Royal Mail Recorded.
I'm very happy with both the item and the service received."
"After the first purchase I have received a discount voucher and when I made the second purchase I wanted to use it but it did not work
The third time worked fine"
Hello Alessandra, thank you for your feedback. We are sorry to hear that you have had problems with discount codes. We are happy for you to contact us directly on enquiries@shadesoftime.co.uk and we will try and resolve this matter for you. Regards Shades of Time
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