Shades of Time Reviews

4.78 Rating 1,644 Reviews

95 %

of reviewers recommend Shades of Time

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Shades of Time:

Online fashion accessory store offering designer jewellery, sunglasses, watches & accessories

Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey

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Shades of Time 5 star review on 17th June 2021

Anonymous

Anonymous // 01/01/2019

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“Perfect present and great delivery!”

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Posted 2 days ago

“Excellent customer service and lovely products. I've been very pleased with all I have bought.”

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Posted 3 days ago

“Very impressed with how quickly I received my order. I will definitely be shopping with you again. Thank you”

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Posted 3 days ago

“The service from ‘Shades of Time’ was beyond excellent. The items purchased were beautiful & the price was very competitive - I will definitely be shopping with them again. Many thanks ‘Shades of Time’”

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Posted 4 days ago

“Beautiful bracelets ❤️Really pleased with quality and prompt delivery”

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Posted 1 week ago

“Purchased from this retailer several times always receive a 1st class service would definitely recommend 💫”

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Posted 2 weeks ago

“Excellent service, beautiful joma bracelets”

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Posted 2 weeks ago

“Hot Diamonds necklace and earings arrived early. A pefect 30th birthday gift for my daughter.”

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Posted 2 weeks ago

“I had difficulties ordering online, I rang and did my order over the phone,staff very helpful and emailed my receipt. Will definitely order again.”

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Posted 3 weeks ago

“Amazing service and jewellery as always .”

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Posted 4 weeks ago

“Unfortunately I had an issue with my order which meant I wouldn't receive it on time for a birthday as it was delayed with the supplier abroad. Nevertheless, the service that I have received from Katie in customer services was outstanding. She went over and above by upgrading my delivery, then chased the supplier by phone and when nothing could be done with the product I had ordered she offered similar products. She always replied straight away to my emails and even though I had to order elsewhere on this occasion, her service means I will definitely not be deterred by ordering from Shades of Time in the future.”

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Posted 4 weeks ago

“Great service, really helpful staff and fast dispatch. Would definitely use them again and highly recommend this company.”

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Posted 1 month ago

“Bought silver locket with a diamond in the centre I'm very pleased with it and the quick delivery wud recommend this company an I certainly will b back”

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Posted 1 month ago

“I have not received the order. Tracking number don't help at all. I am disappointed !”

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Posted 1 month ago

Hello Marina, I'm very sorry to see you are disappointed with our service. Your tracking number is automatically sent to you in a dispatch email, to the email address we have been provided at the time of checkout. I can confirm that your order has been processed and dispatched by us on the 13th October to the address provided in America, please note that deliveries outside of the UK will take longer to reach our customers. With your email arriving at 11pm and our opening times 9-5pm unfortunately we were unable to respond immediately but will always keep within our 24 hour promise. Please see our reply to your email sent this morning. Kind Regards, Katie

Posted 1 month ago

“Used Shades of Time quite a few times. Prices are very competitive and staff go over and above to ensure your order is despatched correctly. Keep you updated on its progress. Excellent and would recommend highly.”