Seven Cellars Ltd Reviews

Name: Seven Cellars Ltd
Address: 104a Dyke Road, Brighton
Rating: 4.95

5.0 Rating 949 Reviews

99 %

of reviewers recommend Seven Cellars Ltd

Company Reviews

Metrics

5.0

Based on 949 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service and helpful staff”

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Posted 11 months ago

“Very good site overall. Although I found I had to use the browser back navigation ( when viewed on mobile ) to get back to the filtered list after viewing item details.”

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Posted 2 years ago

“Delivery was prompt, wine was well protected. Service was impressive. Unfortunately the wine was, like every other de-alcoholised red wine, sickly sweet and nothing like actual wine. Now lumbered with two bottles because of minimum ordering.”

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Posted 3 years ago

“Wanted to find a local supplier to deliver some wine as a gift and found Seven Cellars ... Website was user friendly and easy to navigate, and delivery options clearly displayed on the main page. Easy to place order and add a note would be even better if there was an option to indicate if gift order etc. Would recommend for quick and easy service and would use again.”

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Posted 3 years ago

“Great selection and very quick service.”

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Posted 3 years ago

“Good selection at decent prices. Very good communication and helpful with my request to copy a note I wanted delivered with the wines, given as presents. I appreciated the good customer care. Thank you. With the wines selected You've made this unusual Xmas a bit more bearable. Will use your website again for sure”

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Posted 3 years ago

“Very swift service. Packaging was excellent. Great communication. Would like to see a lower delivery charge.”

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Posted 3 years ago

“Communication was good and service focused. Postage was delayed and could of been better given the cost to post. Overall the service form Seven Cellars was good. Thank you”

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Posted 3 years ago

“I have given the wine and your quick service 4 stars. This would have been 5 stars but I found your postage and packing very expensive. I originally had 9 bottles of wine in my basket however postage was £18+. This I felt was far too expensive so I reduced my order to 6 bottles, even these cost £10 + for postage and package. I normally buy my non alcoholic wine from Dry Drinker and get my postage free for the same number of bottles. Unfortunately they do not stock this particular wine.”

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Posted 3 years ago

“Beers arrived on time and driver was polite and lagers I had so far ate good”

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Posted 3 years ago

“Very quick and speedy service, twice helpful on the phone with queries about the online order. Would definitely use Seven Cellars again.It would have been good if I had been able to leave a message for the recipient of the gift but for some reason overlooked this opportunity when ordering. Receiver said the sparkling wines were excellent.”

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Posted 3 years ago

“Great customer service, really good range of craft beers and delivered in a timely and friendly manner.”

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Posted 3 years ago

“very good!”

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Posted 3 years ago

“Just a small improvement tot become excellent: At checkout I would like to gift wrap the order. And also add a note or card. Now it was also done because I had send an email. So that was great. But maybe it is something you want to add to the online shop.”

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Posted 4 years ago

“I love these guys. Amazing selection and friendly, helpful people. Seven Cellars is the beer and wine shop you want to live near.”

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Posted 4 years ago

“Hi there, good service but would it be possible to get a time slot and day of delivery when ordering? Many thanks, Graham”

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Posted 4 years ago

“Thanks for the short notice delivery at such a busy time.”

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Posted 4 years ago

“Thank you for delivering in such a needy time. The gin was probably the best I have ever tasted. Would thouroughly recommend and use again however I think your stocks are a little depleted at the moment! I will keep looking..”

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Posted 4 years ago

Seven Cellars Ltd is rated 5.0 based on 949 reviews