Sensu Reviews

Name: Sensu
Address: 69 Wimpole Street, London, City of London
Rating: 4.80

4.8 Rating 191 Reviews

97 %

of reviewers recommend Sensu

Company Reviews

Metrics

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4.8

Based on 191 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“All staff at both sites have been friendly and warming, I never felt pushed into making a quick decision and emails/calls were always responded to promptly. So far, so good!”

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“Perfect help, nothing to complain about”

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“I have had a great experience so far with Sensu. I have been able to physically see the way my teeth are going to move and have been able to ask any questions about my treatment. Everyone has been very knowledgeable and professional.”

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“Thank you for my beautiful smile! You made the whole experience seamless and dare I say enjoyable. I've recommended you and Invisalign to all my friends.”

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“My experience with Sensu was fabulous from start to finish. I'm so happy with my smile after having Invisalign and whitening. It's given me so much confidence.”

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“very good”

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“I’ve nearly completed my Invisalign treatment and I am very pleased with the results already. The dentists are really friendly and they have been very flexible with appointments. I would definitely recommend Sensu to anyone considering teeth straightening 😊”

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“Great place, great team , professional staff, i am very satisfied with my Invisalign treatment and I recommend this place 100% ! Your treatment includes everything you need like whitening, fixed and removable retainers! Just go and check their website !”

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“Amazing result. Highly efficient. Open until 8pm which helped due to work commitments and the team were very professional.”

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“They make you feel really comfortable and adhere to all your needs, 10/10 would recommend for anyone looking for dental treatment! Thank you to the team :)”

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Thank you, Frohar! We're delighted to hear that you had such a positive experience :)

“Great service and very pleased with the result, thank you Sensu!”

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Thank you. We're glad to hear you're happy with your result following your treatment with us. Keep smiling :)

“Brilliant service. Kind people and a great help. Teeth are exactly what I wanted them to be.”

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We're so happy we could help :)

“The service was acceptable. I don't think there has been an appointment which has run on time. I've once had to wait 40mins for my appointment and I was never told by reception. For all my invisalign check ups i've had 5 different dentist, so my check ups are never consistent.”

Helpful Report

Thank you for your feedback. We’re sorry that you were affected by some unfortunate staff changes last year. We appreciate that 40 minutes is an unacceptable waiting time, and you should have been informed of the delay. Please accept our apologies for that. Despite this, we hope that you’re pleased with your results. If you’d like to discuss your comments further, don’t hesitate to contact us.

“Lovely and helpful team, they listened to all of my concerns and ensured I was happy with the progress being made every step of the way. Would definitely recommend!”

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Thank you, that's wonderful to hear :)

“Excellent service”

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Thank you so much :)

“Quick and professional service and you’re never left out of the loop. I’m so happy!”

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Thank you! So are we :)

“I'm really pleased with the outcome of my Invisalign treatment, which was competitively priced. It took slightly longer than quoted at the initial consultation (15 months rather than 9-12 months) but the results are great. Appointments generally ran on time and the staff were very friendly. My one comment is that it would be nice to have a bit more consistency in terms of which dentist sees you at each appointment but overall I would highly recommend this practice.”

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Thank you for your kind words and feedback, which we will, of course, take on board. We're happy to hear that you're pleased with your new smile :)

“I got all the support I needed whilst my teeth were adjusting. I couldn’t be happier with my end result! Thank you!”

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You are very welcome. We're so glad we could help :)

“Thank you Sensu for improving my smile, I’m very happy with the results! Invisalign was a great alternative to train track braces without the need to change my lifestyle. Staff were very friendly.”

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It was our pleasure. Thank you for sharing your feedback :)

“I am so happy with the results of my treatment. It was quick and hassle-free. The staff at Sensu were wonderful and very helpful.”

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That's so lovely to hear! Thank you :)

Sensu is rated 4.8 based on 191 reviews